---
description: Compare Commence vs Close regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Commence vs Close Comparison
---

Breadcrumb: [Home](/) > [Manufacturing CRM Software](/directory/3825/manufacturing/software) > [Commence \<span\>vs\</span\> Close](https://www.softwareadvice.co.uk/compare/2549/31057/commence/vs/close-io)

# Compare Commence vs Close

Canonical: https://www.softwareadvice.co.uk/compare/2549/31057/commence/vs/close-io

> Detailed comparison between Commence and Close. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Commence | Close |
| **Overall rating** | 4.9/5 | 4.7/5 |
| **Total Reviews** | 44 | 164 |
| **Starting Price** | US$29.00 | US$35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Commence

- API
- CRM
- Calendar/Reminder System
- Channel Management
- Contact Database
- Contract/License Management
- Customer Database
- Dashboard
- Email Management
- Lead Management
- Lead Qualification
- Opportunity Management
- Performance Metrics
- Referral Tracking
- Reporting/Analytics
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Territory Management
- Workflow Management

### Close

- API
- CRM
- Calendar/Reminder System
- Channel Management
- Contact Database
- Contract/License Management
- Customer Database
- Dashboard
- Email Management
- Lead Management
- Lead Qualification
- Opportunity Management
- Performance Metrics
- Referral Tracking
- Reporting/Analytics
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Territory Management
- Workflow Management

## Links

- [View Commence Profile](https://www.softwareadvice.co.uk/software/2549/commence)
- [View Close Profile](https://www.softwareadvice.co.uk/software/31057/close-io)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/2549/31057/commence/vs/close-io)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Commence vs Close Comparison","description":"Compare Commence vs Close regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/2549/31057/commence/vs/close-io","about":[{"@id":"https://www.softwareadvice.co.uk/software/2549/commence#software"},{"@id":"https://www.softwareadvice.co.uk/software/31057/close-io#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/2549/31057/commence/vs/close-io#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/2549/31057/commence/vs/close-io#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"Commence","description":"Commence CRM is a cloud-based customer relationship management(CRM) solution that caters to small and mid-size businesses and helps them to manage communication with existing and potential customers. The solution includes various modules and features which include marketing automation, lead management, help desk functionality, a customer portal, reporting and project management.\n\n\nThe dashboard presents real-time information, showing emails, tasks to complete, service tickets, alerts and new leads. The custom dashboard allows users to see up-to-date sales activity and respond to emails.\n\n\nMarketing automation features offer pre-built templates to launch targeted campaigns with a customizable budget, and the ability to analyze the response rate and revenue of campaigns.\n\n\nAdditionally, Commence CRM manages the sales cycle, schedules appointments and to-dos, records interactions with customers and generates forecasts and performance reporting.\n\n\nCommence CRM is available on a monthly subscription basis that includes support via phone, email and through an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ca9fabca-38da-49a8-a481-38200f9f2ce5.png","url":"https://www.softwareadvice.co.uk/software/2549/commence","@id":"https://www.softwareadvice.co.uk/software/2549/commence#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":44},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Close","description":"Close is a conversation-first CRM (customer relationship management) solution built for founders and small, scaling sales teams to manage every conversation in one place — so they can move faster and close more deals. With built-in calling, email, SMS, automation, and AI, Close eliminates tool sprawl and manual logging so teams can focus on selling, not admin.\n\nClose embeds calling, email, and SMS natively inside the platform. Every conversation is automatically logged, searchable, and connected to the contact record it belongs to, so sales teams can increase their follow-up discipline without juggling tools or letting leads slip through the cracks. \n\nCore capabilities include:\n\n- Built-in calling with Power Dialer and Predictive Dialer so reps reach more leads without manual dialing\n- Inbox for managing two-way email conversations with open and click tracking\n- Smart Views for dynamically filtered lead lists based on activity, status, or custom criteria\n- Pipeline management with Opportunities and deal tracking across stages\n- Workflow Automation for multi-step follow-up sequences across calls, email, and SMS — without technical setup\n- Web Forms for capturing and routing inbound leads directly into the CRM\n- Call coaching tools including listen, whisper, and barge\n\nClose automates the sales activities that happen between conversations:\n\n- Notetaker joins calls and meetings to record, transcribe, and summarize every conversation\n- AI Drafts writes follow-up emails after each call\n- AI Summaries give reps instant context on any lead\n- AI Enrich pulls live company and contact data from public sources\n- A native MCP server lets your team use Close data directly inside ChatGPT, Claude, Cursor, n8n, and VSCode\n\nThese features are part of Chloe, Close's built-in AI sales assistant — with expanded capabilities, including AI voice, coming in Spring 2026.\n\nClose is used by small to mid-sized sales teams (typically 1 to 100 reps) in SaaS, fintech, real estate, insurance, recruiting, staffing, and professional services — particularly by founders and sales managers running relationship-driven sales at companies that prioritize speed and follow-up discipline.\n\nPlans start at $9/user/month with built-in calling, email, and SMS included. Plans scale as your team grows: Solo ($9), Essentials ($35), Growth ($99), and Scale ($139). Custom pricing available for teams of 10+. No contracts required. 14-day free trial — no credit card, no obligation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2c4ff98c-db14-4e39-8ed4-ea1758a9f820.jpeg","url":"https://www.softwareadvice.co.uk/software/31057/close-io","@id":"https://www.softwareadvice.co.uk/software/31057/close-io#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":164},"offers":{"price":"35","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"@id":"https://www.softwareadvice.co.uk/compare/2549/31057/commence/vs/close-io#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Manufacturing CRM Software","position":2,"item":"/directory/3825/manufacturing/software","@type":"ListItem"},{"name":"Commence vs Close","position":3,"item":"https://www.softwareadvice.co.uk/compare/2549/31057/commence/vs/close-io","@type":"ListItem"}]}]}
</script>
