---
description: Compare MiVoice Business Solution vs Microsoft Teams regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: MiVoice Business Solution vs Microsoft Teams Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [MiVoice Business Solution \<span\>vs\</span\> Microsoft Teams](https://www.softwareadvice.co.uk/compare/25391/397766/MiVoice-Business-Solution/vs/microsoft-teams)

# Compare MiVoice Business Solution vs Microsoft Teams

Canonical: https://www.softwareadvice.co.uk/compare/25391/397766/MiVoice-Business-Solution/vs/microsoft-teams

> Detailed comparison between MiVoice Business Solution and Microsoft Teams. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | MiVoice Business Solution | Microsoft Teams |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 283 | 11026 |
| **Starting Price** | US$4.11 | £3.80 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### MiVoice Business Solution

- API
- Access Controls/Permissions
- Activity Tracking
- Audio Calls
- CRM
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Email Management
- Live Chat
- Presentation Streaming
- Real-Time Chat
- Recording
- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Screen Sharing
- Two-Way Audio & Video
- User Profiles
- Video Conferencing

### Microsoft Teams

- API
- Access Controls/Permissions
- Activity Tracking
- Audio Calls
- CRM
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Email Management
- Live Chat
- Presentation Streaming
- Real-Time Chat
- Recording
- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Screen Sharing
- Two-Way Audio & Video
- User Profiles
- Video Conferencing

## Links

- [View MiVoice Business Solution Profile](https://www.softwareadvice.co.uk/software/25391/MiVoice-Business-Solution)
- [View Microsoft Teams Profile](https://www.softwareadvice.co.uk/software/397766/microsoft-teams)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/25391/397766/MiVoice-Business-Solution/vs/microsoft-teams)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"MiVoice Business Solution vs Microsoft Teams Comparison","description":"Compare MiVoice Business Solution vs Microsoft Teams regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/25391/397766/MiVoice-Business-Solution/vs/microsoft-teams","about":[{"@id":"https://www.softwareadvice.co.uk/software/25391/MiVoice-Business-Solution#software"},{"@id":"https://www.softwareadvice.co.uk/software/397766/microsoft-teams#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/25391/397766/MiVoice-Business-Solution/vs/microsoft-teams#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/25391/397766/MiVoice-Business-Solution/vs/microsoft-teams#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"MiVoice Business Solution","description":"MiVoice Business provides your organization with a 360 degree communications, collaboration, and customer experience solution. An open, AI-powered unified communications and collaboration application that integrates easily into your IT stack, MiVoice Business includes all of the capabilities demanded by small, medium, and large organizations across all industries. \n\nWith the industry's most flexible deployment options, you choose whether to deploy your MiVoice Business application software on your premises on a Mitel hardware controller, virtually in your private cloud datacenter, in your public cloud instance, or deploy using a hybrid model.\n\nThe entire solution can be purchased with traditional CapEx perpetual software licensing or using an OpEx subscription payment model.  You choose the purchasing model that best fits your business.\n\nMiVoice Business subscription licensing makes your budgeting more predictable and reduces upfront communications cost with the flexibility of monthly recurring payments. \n\nYou choose when you want updates and which user profiles you want with the flexibility to mix and match user profiles with the telephony, collaboration and customer experience features that each of your employees require for their individual roles.  \n\nIncrease/decrease the number of seats to meet the changing demands on your business. All seat plans include full business telephony features, software updates, and 24/7 customer support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e2d6cedb-2d85-45ef-9cdb-d0613e8db8ec.png","url":"https://www.softwareadvice.co.uk/software/25391/MiVoice-Business-Solution","@id":"https://www.softwareadvice.co.uk/software/25391/MiVoice-Business-Solution#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":283},"offers":{"price":"4.11","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Microsoft Teams","description":"Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution.\n\nThe solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication.\n\nMicrosoft Teams integrates with third-party applications such as GitHub, Microsoft Office, Power BI, Delve, Planner, Trello and more. The application is available on a one-time subscription and support is available via phone and online help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ad4894a0-ed16-4436-935d-11597bd92af1.png","url":"https://www.softwareadvice.co.uk/software/397766/microsoft-teams","@id":"https://www.softwareadvice.co.uk/software/397766/microsoft-teams#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":11026},"offers":{"price":"3.8","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.uk/compare/25391/397766/MiVoice-Business-Solution/vs/microsoft-teams#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/4588/call-center/software","@type":"ListItem"},{"name":"MiVoice Business Solution vs Microsoft Teams","position":3,"item":"https://www.softwareadvice.co.uk/compare/25391/397766/MiVoice-Business-Solution/vs/microsoft-teams","@type":"ListItem"}]}]}
</script>
