---
description: Compare CommPeak VoIP Service vs Microsoft Teams regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CommPeak VoIP Service vs Microsoft Teams Comparison
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/4508/voip/software) > [CommPeak VoIP Service \<span\>vs\</span\> Microsoft Teams](https://www.softwareadvice.co.uk/compare/250379/397766/commpeak-voip-service/vs/microsoft-teams)

# Compare CommPeak VoIP Service vs Microsoft Teams

Canonical: https://www.softwareadvice.co.uk/compare/250379/397766/commpeak-voip-service/vs/microsoft-teams

> Detailed comparison between CommPeak VoIP Service and Microsoft Teams. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CommPeak VoIP Service | Microsoft Teams |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 59 | 11026 |
| **Starting Price** | - | £3.80 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation, Videos | Live Online, Documentation |

## Key features

### CommPeak VoIP Service

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Call Recording
- Call Routing
- Online Voice Transmission
- Reporting & Statistics
- Third-Party Integrations

### Microsoft Teams

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Call Recording
- Call Routing
- Host Controls
- On-Demand Webcasting
- Online Voice Transmission
- Presentation Streaming
- Project Management
- Recording
- Reminders
- Reporting & Statistics
- Scheduling
- Third-Party Integrations
- Video Conferencing
- Whiteboard

## Links

- [View CommPeak VoIP Service Profile](https://www.softwareadvice.co.uk/software/250379/commpeak-voip-service)
- [View Microsoft Teams Profile](https://www.softwareadvice.co.uk/software/397766/microsoft-teams)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/250379/397766/commpeak-voip-service/vs/microsoft-teams)

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