---
description: Compare TRACX vs Trustpilot regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: TRACX vs Trustpilot Comparison
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [TRACX \<span\>vs\</span\> Trustpilot](https://www.softwareadvice.co.uk/compare/242713/364802/tracx/vs/trustpilot)

# Compare TRACX vs Trustpilot

Canonical: https://www.softwareadvice.co.uk/compare/242713/364802/tracx/vs/trustpilot

> Detailed comparison between TRACX and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | TRACX | Trustpilot |
| **Overall rating** | - | 4.5/5 |
| **Total Reviews** | 0 | 1202 |
| **Starting Price** | £28.00 | US$299.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | Live Online | Live Online, Webinars, Documentation |

## Key features

### TRACX

- Activity Dashboard
- Alerts/Notifications
- Customer Database
- Customer Experience Management
- Customisable Templates
- Dashboard
- Data Visualisation
- Feedback Management
- Ratings/Reviews
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Text Analysis
- Trend Analysis
- Visual Analytics

### Trustpilot

- Activity Dashboard
- Alerts/Notifications
- Customer Database
- Customer Experience Management
- Dashboard
- Data Visualisation
- Feedback Management
- Ratings/Reviews
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Text Analysis
- Trend Analysis
- Visual Analytics

## Links

- [View TRACX Profile](https://www.softwareadvice.co.uk/software/242713/tracx)
- [View Trustpilot Profile](https://www.softwareadvice.co.uk/software/364802/trustpilot)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/242713/364802/tracx/vs/trustpilot)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"TRACX vs Trustpilot Comparison","description":"Compare TRACX vs Trustpilot regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/242713/364802/tracx/vs/trustpilot","about":[{"@id":"https://www.softwareadvice.co.uk/software/242713/tracx#software"},{"@id":"https://www.softwareadvice.co.uk/software/364802/trustpilot#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/242713/364802/tracx/vs/trustpilot#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/242713/364802/tracx/vs/trustpilot#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"TRACX","description":"Marketing managers can use the TRACX software to collect feedback from various social media channels and every POS touchpoint. It helps them gain real-time insights and understand the user experience, improving customer-driven sales structures. It has machine learning tools for users to scan QR codes and optimize workflow efficiency. It also helps companies achieve improved market visibility by providing tools for customization. The feature set allows experts to create bespoke templates and website landing pages that optimize brand visibility.\n\nTRACX has analytics tools with advanced data processing functions that enable sales teams to gain enhanced visibility into consumer behavior. It provides data analysts with a unified dashboard and text analysis tools to convert unstructured data into meaningful information. The feature set also allows teams to identify process flow bottlenecks and areas of improvement to optimize customer experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3ca4ba8d-9ab4-45e1-80d5-a9de6b1bbe5e.png","url":"https://www.softwareadvice.co.uk/software/242713/tracx","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/242713/tracx#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"offers":{"price":"28","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud"},{"name":"Trustpilot","description":"Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers &amp; businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\n\nToday, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan &amp; New York.  \n\nTrustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars &amp; more, to help stand out where it matters most - in search.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e3e308a2-8650-46e5-aa00-d54329751cb8.png","url":"https://www.softwareadvice.co.uk/software/364802/trustpilot","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/364802/trustpilot#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":1202},"offers":{"price":"299","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/4574/customer-experience/software","@type":"ListItem"},{"name":"TRACX vs Trustpilot","position":3,"item":"https://www.softwareadvice.co.uk/compare/242713/364802/tracx/vs/trustpilot","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/242713/364802/tracx/vs/trustpilot#breadcrumblist"}]}
</script>