---
description: Compare Gainsight PX vs Heap regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Gainsight PX vs Heap Comparison
---

Breadcrumb: [Home](/) > [Product Management Software](/directory/3493/product-management/software) > [Gainsight PX \<span\>vs\</span\> Heap](https://www.softwareadvice.co.uk/compare/240474/240492/gainsight-px/vs/heap)

# Compare Gainsight PX vs Heap

Canonical: https://www.softwareadvice.co.uk/compare/240474/240492/gainsight-px/vs/heap

> Detailed comparison between Gainsight PX and Heap. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Gainsight PX | Heap |
| **Overall rating** | 4.0/5 | 4.5/5 |
| **Total Reviews** | 7 | 42 |
| **Starting Price** | US$500.00 | US$24,000.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, iPhone (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Gainsight PX

- API
- Access Controls/Permissions
- Activity Tracking
- Audience Targeting
- CRM
- Cohort Analysis
- Conversion Tracking
- Customer Segmentation
- Customisable Reports
- Customisable Templates
- Data Visualisation
- Engagement Tracking
- Funnel Analysis
- Multi-Channel Attribution
- Product Data Management
- Real-Time Analytics
- Reporting/Analytics
- Retention Tracking
- User Interaction Tracking
- Visitor Tracking

### Heap

- API
- Access Controls/Permissions
- Activity Tracking
- Audience Targeting
- CRM
- Cohort Analysis
- Conversion Tracking
- Customer Segmentation
- Customisable Reports
- Customisable Templates
- Data Visualisation
- Engagement Tracking
- Funnel Analysis
- Multi-Channel Attribution
- Product Data Management
- Real-Time Analytics
- Reporting/Analytics
- Retention Tracking
- User Interaction Tracking
- Visitor Tracking

## Links

- [View Gainsight PX Profile](https://www.softwareadvice.co.uk/software/240474/gainsight-px)
- [View Heap Profile](https://www.softwareadvice.co.uk/software/240492/heap)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/240474/240492/gainsight-px/vs/heap)

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