---
description: Compare Totango vs Zendesk Talk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Totango vs Zendesk Talk Comparison
---

Breadcrumb: [Home](/) > [Personalisation Software](/directory/4276/personalization/software) > [Totango \<span\>vs\</span\> Zendesk Talk](https://www.softwareadvice.co.uk/compare/240462/368594/totango/vs/zendesk-talk)

# Compare Totango vs Zendesk Talk

Canonical: https://www.softwareadvice.co.uk/compare/240462/368594/totango/vs/zendesk-talk

> Detailed comparison between Totango and Zendesk Talk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Totango | Zendesk Talk |
| **Overall rating** | 3.7/5 | 4.5/5 |
| **Total Reviews** | 33 | 21 |
| **Starting Price** | - | US$49.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation | - |

## Key features

### Totango

- Account Alerts
- Account Management
- Cohort Analysis
- Communication Management
- Customer Engagement
- Dashboard
- Data Integration
- Lead Management
- Predictive Analytics
- Reporting/Analytics
- Survey/Poll Management
- Template Management

### Zendesk Talk

- Automatic Call Distribution
- Call Logging
- Call Scripting
- Call Tagging
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Multi-Channel Communication
- Reporting/Analytics
- Support Ticket Management

## Links

- [View Totango Profile](https://www.softwareadvice.co.uk/software/240462/totango)
- [View Zendesk Talk Profile](https://www.softwareadvice.co.uk/software/368594/zendesk-talk)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/240462/368594/totango/vs/zendesk-talk)

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