---
description: Compare LinkFacts vs Zoho Desk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LinkFacts vs Zoho Desk Comparison
---

Breadcrumb: [Home](/) > [Mind Mapping Software](/directory/4305/mind-mapping/software) > [LinkFacts \<span\>vs\</span\> Zoho Desk](https://www.softwareadvice.co.uk/compare/240345/393877/linkfacts/vs/zoho-desk)

# Compare LinkFacts vs Zoho Desk

Canonical: https://www.softwareadvice.co.uk/compare/240345/393877/linkfacts/vs/zoho-desk

> Detailed comparison between LinkFacts and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LinkFacts | Zoho Desk |
| **Overall rating** | 5.0/5 | 4.5/5 |
| **Total Reviews** | 4 | 2211 |
| **Starting Price** | €6.67 | US$20.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### LinkFacts

- Access Controls/Permissions
- Alerts/Notifications
- Collaboration Tools
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Document Storage
- Drag & Drop
- Multi-Language
- SSL Security
- Search/Filter
- Surveys & Feedback
- Templates
- User Management

### Zoho Desk

- Access Controls/Permissions
- Alerts/Notifications
- Call Tracking
- Collaboration Tools
- Computer Telephony Integration
- Customer Complaint Tracking
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Document Storage
- Drag & Drop
- Issue Scheduling
- Lead Management
- Multi-Language
- SSL Security
- Search/Filter
- Surveys & Feedback
- Templates
- Transfers/Routing
- User Management

## Links

- [View LinkFacts Profile](https://www.softwareadvice.co.uk/software/240345/linkfacts)
- [View Zoho Desk Profile](https://www.softwareadvice.co.uk/software/393877/zoho-desk)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/240345/393877/linkfacts/vs/zoho-desk)

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