---
description: Compare Retently vs Questback regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Retently vs Questback Comparison
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/4285/review-management/software) > [Retently \<span\>vs\</span\> Questback](https://www.softwareadvice.co.uk/compare/239128/374705/retently/vs/questback)

# Compare Retently vs Questback

Canonical: https://www.softwareadvice.co.uk/compare/239128/374705/retently/vs/questback

> Detailed comparison between Retently and Questback. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Retently | Questback |
| **Overall rating** | 4.9/5 | 4.7/5 |
| **Total Reviews** | 30 | 49 |
| **Starting Price** | US$50.00 | €2,500.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Retently

- API
- Activity Tracking
- Chat/Messaging
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- NPS of Employees
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Survey/Poll Management
- Surveys & Feedback

### Questback

- API
- Activity Tracking
- Chat/Messaging
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- NPS of Employees
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Retently Profile](https://www.softwareadvice.co.uk/software/239128/retently)
- [View Questback Profile](https://www.softwareadvice.co.uk/software/374705/questback)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/239128/374705/retently/vs/questback)

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