---
description: Compare Calabrio ONE vs ShopWorks regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Calabrio ONE vs ShopWorks Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [Calabrio ONE \<span\>vs\</span\> ShopWorks](https://www.softwareadvice.co.uk/compare/231268/231595/calabrio-one-suite/vs/shopworks)

# Compare Calabrio ONE vs ShopWorks

Canonical: https://www.softwareadvice.co.uk/compare/231268/231595/calabrio-one-suite/vs/shopworks

> Detailed comparison between Calabrio ONE and ShopWorks. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Calabrio ONE | ShopWorks |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 263 | 18 |
| **Starting Price** | US$295.00 | £1,500.00 |
| **Free Trial** | - | No |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online |

## Key features

### Calabrio ONE

- Attendance Management
- Call Tagging
- Call Tracking
- Compliance Management
- Computer Telephony Integration
- Customisable Reports
- Employee Database
- Employee Management
- Employee Scheduling
- Labor Forecasting
- Natural Language Processing
- Performance Metrics
- Productivity Analysis
- Real-Time Data
- Reporting/Analytics
- Self Service Portal
- Skills Tracking
- Third-Party Integrations
- Time & Attendance
- Time Off Management

### ShopWorks

- Attendance Management
- Compliance Management
- Customisable Reports
- Employee Database
- Employee Management
- Employee Scheduling
- Labor Forecasting
- Performance Metrics
- Real-Time Data
- Reporting/Analytics
- Self Service Portal
- Skills Tracking
- Third-Party Integrations
- Time & Attendance
- Time Off Management

## Links

- [View Calabrio ONE Profile](https://www.softwareadvice.co.uk/software/231268/calabrio-one-suite)
- [View ShopWorks Profile](https://www.softwareadvice.co.uk/software/231595/shopworks)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/231268/231595/calabrio-one-suite/vs/shopworks)

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