---
description: Compare SugarCRM vs SuperOffice CRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SugarCRM vs SuperOffice CRM Comparison
---

Breadcrumb: [Home](/) > [Online CRM Software](/directory/387/online-crm/software) > [SugarCRM \<span\>vs\</span\> SuperOffice CRM](https://www.softwareadvice.co.uk/compare/21128/67453/sugarcrm/vs/superoffice)

# Compare SugarCRM vs SuperOffice CRM

Canonical: https://www.softwareadvice.co.uk/compare/21128/67453/sugarcrm/vs/superoffice

> Detailed comparison between SugarCRM and SuperOffice CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SugarCRM | SuperOffice CRM |
| **Overall rating** | 3.8/5 | 4.2/5 |
| **Total Reviews** | 413 | 132 |
| **Starting Price** | US$59.00 | €57.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SugarCRM

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Customer Database
- Customisable Templates
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Multi-Channel Communication
- Opportunity Management
- Performance Metrics
- Process/Workflow Automation
- Real-Time Reporting
- Referral Tracking
- Reminders
- Sales Pipeline Management
- Segmentation
- Support Ticket Management

### SuperOffice CRM

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Customer Database
- Customisable Templates
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Multi-Channel Communication
- Opportunity Management
- Performance Metrics
- Process/Workflow Automation
- Real-Time Reporting
- Referral Tracking
- Reminders
- Sales Pipeline Management
- Segmentation
- Support Ticket Management

## Links

- [View SugarCRM Profile](https://www.softwareadvice.co.uk/software/21128/sugarcrm)
- [View SuperOffice CRM Profile](https://www.softwareadvice.co.uk/software/67453/superoffice)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/21128/67453/sugarcrm/vs/superoffice)

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