---
description: Compare SugarCRM vs karmaCRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SugarCRM vs karmaCRM Comparison
---

Breadcrumb: [Home](/) > [Contact Management Software](/directory/434/contact-management/software) > [SugarCRM \<span\>vs\</span\> karmaCRM](https://www.softwareadvice.co.uk/compare/21128/27572/sugarcrm/vs/karmacrm)

# Compare SugarCRM vs karmaCRM

Canonical: https://www.softwareadvice.co.uk/compare/21128/27572/sugarcrm/vs/karmacrm

> Detailed comparison between SugarCRM and karmaCRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SugarCRM | karmaCRM |
| **Overall rating** | 3.8/5 | 4.5/5 |
| **Total Reviews** | 411 | 27 |
| **Starting Price** | US$59.00 | US$28.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Key features

### SugarCRM

- API
- CRM
- Calendar/Reminder System
- Contact Database
- Customer Database
- Dashboard
- Email Management
- Lead Management
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Opportunity Management
- Referral Tracking
- Reminders
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Social Media Integration
- Territory Management
- Workflow Management

### karmaCRM

- API
- CRM
- Calendar/Reminder System
- Contact Database
- Customer Database
- Dashboard
- Email Management
- Lead Management
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Opportunity Management
- Referral Tracking
- Reminders
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Social Media Integration
- Territory Management
- Workflow Management

## Links

- [View SugarCRM Profile](https://www.softwareadvice.co.uk/software/21128/sugarcrm)
- [View karmaCRM Profile](https://www.softwareadvice.co.uk/software/27572/karmacrm)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/21128/27572/sugarcrm/vs/karmacrm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SugarCRM vs karmaCRM Comparison","description":"Compare SugarCRM vs karmaCRM regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/21128/27572/sugarcrm/vs/karmacrm","about":[{"@id":"https://www.softwareadvice.co.uk/software/21128/sugarcrm#software"},{"@id":"https://www.softwareadvice.co.uk/software/27572/karmacrm#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/21128/27572/sugarcrm/vs/karmacrm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/21128/27572/sugarcrm/vs/karmacrm#webpage","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"}},{"name":"SugarCRM","description":"SugarCRM is a Customer Relationship Management (CRM) platform, expertly crafted to enhance interactions with prospects and customers while accelerating sales success. Renowned for its cost-effectiveness, this potent solution enables users to reduce the total cost of ownership by up to 32% according to Nucleus Research*, all the while providing contemporary features that align with evolving needs.\n\nThe platform offers intuitive dashboards, comprehensive reports, self-guided selling best practices, AI-powered insights, and an easy-to-use mobile CRM app, among others. It also boasts a high level of customisation and integration capabilities, thanks to its bidirectional API, which allows for seamless data synchronisation between SugarCRM and other business-critical systems.\n\nWith its user-friendly interface coupled with its renowned superior customer support, SugarCRM aids in improving user adoption and increasing win rates, customer satisfaction, and engagement.\n\nSugarCRM is an optimal choice for all customer-facing roles, from marketing, sales, and customer success teams of medium and large enterprises. It's not just a standalone CRM solution; it's a CRM platform that can be fully integrated into your business ecosystem, providing a highly customised and efficient solution for managing customer relationships, optimising every interaction across the customer journey.\n\nDifferentiators: SugarCRM investment includes:\n\n- Core Support - EU, NA, APAC\n- Dedicated Customer Success Manager\n- Unlimited modules / fields\n- Unlimited API calls\n- Unlimited workflows\n- Product enhancements / upgrades x 4 per year\n- Product support 12/5\n- Embedded AI\n- Database Backups\n- Mobile Access\n- 2 x Sandboxes\n- 60GB data storage + 1GB per user\n- NO HIDDEN COSTS = PREDICTABLE TOTAL COST OF OWNERSHIP (TCO)\n- SugarCloud leverages the power of AWS in different parts of the world. Customers have the liberty to select their preferred region for data storage, ensuring that the data remains confined to that specific region. The options include:\nAustralia - Sydney\nCanada - Montreal\nGermany - Frankfurt\nSingapore\nUnited Kingdom - London\nUnited States - Portland, Oregon\n\nFor additional information, visit: https://www.sugarcrm.com/why-sugar/trust/security/\n\n\n\n\n\n*Nucleus Report: In examining the experiences of Sugar users, Nucleus Research found that compared to other CRM solutions, Sugar users can lower total cost of ownership by up to 32% whilst delivering similar functionality. https://www.sugarcrm.com/resources/nucleus-research-anatomy-of-a-decision-sugarcrm-vs-salesforce/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1f196182-58ee-4f11-a51e-fe182ed22141.gif","url":"https://www.softwareadvice.co.uk/software/21128/sugarcrm","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/21128/sugarcrm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":411,"ratingValue":3.8},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"karmaCRM","description":"KarmaCRM is a cloud-based customer relationship management solution that caters to small sized businesses, helping them to build relationships, close deals and manage business operations.\n\n\nThe solution's Contact management functionality provides basic contact information along with contact activity and history. Contacts can be located via system-wide searches and updated with bulk operations.\n\n\nUsers can research and connect with customers via automated social profile searches, and leads can be automatically imported from the company’s website. Users can also control access rights and permissions with customizable user groups.\n\n\nTasks can be prioritized with calendars, alerts and email and SMS reminders. Users can create and maintain multiple calendars for different types of tasks or events and also customize and rearrange dashboard fields, tabs, labels and colors to suit the needs of the sales process. In addition, KarmaCRM integrates with Outlook or Gmail and has a dropbox feature to BCC emails to directly to the CRM.\n\n\nKarmaCRM is available on a monthly subscription basis that includes support via phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8e615c26-f9c0-482f-9abb-cfae29653a8d.jpg","url":"https://www.softwareadvice.co.uk/software/27572/karmacrm","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/27572/karmacrm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":27,"ratingValue":4.5},"offers":{"price":"28","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Management Software","position":2,"item":"/directory/434/contact-management/software","@type":"ListItem"},{"name":"SugarCRM vs karmaCRM","position":3,"item":"https://www.softwareadvice.co.uk/compare/21128/27572/sugarcrm/vs/karmacrm","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/21128/27572/sugarcrm/vs/karmacrm#breadcrumblist"}]}
</script>