---
description: Compare CXone Mpower vs Aspect Unified IP regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CXone Mpower vs Aspect Unified IP Comparison
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/1630/it-ticketing/software) > [CXone Mpower \<span\>vs\</span\> Aspect Unified IP](https://www.softwareadvice.co.uk/compare/20067/41719/nice-incontact-cxone-workforce/vs/aspect-unified-ip)

# Compare CXone Mpower vs Aspect Unified IP

Canonical: https://www.softwareadvice.co.uk/compare/20067/41719/nice-incontact-cxone-workforce/vs/aspect-unified-ip

> Detailed comparison between CXone Mpower and Aspect Unified IP. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CXone Mpower | Aspect Unified IP |
| **Overall rating** | 4.2/5 | 4.3/5 |
| **Total Reviews** | 581 | 69 |
| **Starting Price** | US$71.00 | US$90.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### CXone Mpower

- Alerts/Escalation
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Recording
- Call Routing
- Call Scheduling
- Call Transfer
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- FCC Compliance
- FTC Compliance
- List Management
- Multi-Channel Communication
- Performance Management
- Predictive Dialer
- Reporting/Analytics

### Aspect Unified IP

- Alerts/Escalation
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Recording
- Call Routing
- Call Scheduling
- Call Transfer
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Contact Management
- FCC Compliance
- FTC Compliance
- List Management
- Multi-Channel Communication
- Performance Management
- Predictive Dialer
- Reporting/Analytics

## Links

- [View CXone Mpower Profile](https://www.softwareadvice.co.uk/software/20067/nice-incontact-cxone-workforce)
- [View Aspect Unified IP Profile](https://www.softwareadvice.co.uk/software/41719/aspect-unified-ip)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/20067/41719/nice-incontact-cxone-workforce/vs/aspect-unified-ip)

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