---
description: Compare NiCE CXone vs Qfiniti regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: NiCE CXone vs Qfiniti Comparison
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [NiCE CXone \<span\>vs\</span\> Qfiniti](https://www.softwareadvice.co.uk/compare/20067/248395/nice-incontact-cxone-workforce/vs/qfiniti)

# Compare NiCE CXone vs Qfiniti

Canonical: https://www.softwareadvice.co.uk/compare/20067/248395/nice-incontact-cxone-workforce/vs/qfiniti

> Detailed comparison between NiCE CXone and Qfiniti. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | NiCE CXone | Qfiniti |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 581 | 2 |
| **Starting Price** | US$110.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### NiCE CXone

- Automatic Call Distribution
- Call Centre Management
- Call Recording
- Call Tracking
- Computer Telephony Integration
- Customer Experience Management
- Employee Coaching Tools
- Employee Database
- Employee Scheduling
- FCC Compliance
- For Call Centres
- Labor Forecasting
- Monitoring
- Performance Management
- Performance Metrics
- Quality Management
- Reporting/Analytics
- Skills Tracking
- Time & Attendance
- Workforce Management

### Qfiniti

- Automatic Call Distribution
- Call Centre Management
- Call Recording
- Computer Telephony Integration
- Customer Experience Management
- Employee Coaching Tools
- Employee Database
- Employee Scheduling
- For Call Centres
- Labor Forecasting
- Monitoring
- Performance Management
- Performance Metrics
- Quality Management
- Reporting/Analytics
- Time & Attendance
- Workforce Management

## Links

- [View NiCE CXone Profile](https://www.softwareadvice.co.uk/software/20067/nice-incontact-cxone-workforce)
- [View Qfiniti Profile](https://www.softwareadvice.co.uk/software/248395/qfiniti)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/20067/248395/nice-incontact-cxone-workforce/vs/qfiniti)

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