---
description: Compare Five9 vs CallTools regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Five9 vs CallTools Comparison
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/4478/quality-assurance/software) > [Five9 \<span\>vs\</span\> CallTools](https://www.softwareadvice.co.uk/compare/20063/223069/five9/vs/calltools)

# Compare Five9 vs CallTools

Canonical: https://www.softwareadvice.co.uk/compare/20063/223069/five9/vs/calltools

> Detailed comparison between Five9 and CallTools. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Five9 | CallTools |
| **Overall rating** | 4.2/5 | 4.8/5 |
| **Total Reviews** | 481 | 155 |
| **Starting Price** | US$159.00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Five9

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customer Database
- Dashboard
- FCC Compliance
- Inbound Call Centre
- Integrations Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Data
- Real-Time Reporting

### CallTools

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customer Database
- Dashboard
- FCC Compliance
- Inbound Call Centre
- Integrations Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Data
- Real-Time Reporting

## Links

- [View Five9 Profile](https://www.softwareadvice.co.uk/software/20063/five9)
- [View CallTools Profile](https://www.softwareadvice.co.uk/software/223069/calltools)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/20063/223069/five9/vs/calltools)

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