---
description: Compare Talkdesk vs Zoho Assist regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Talkdesk vs Zoho Assist Comparison
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [Talkdesk \<span\>vs\</span\> Zoho Assist](https://www.softwareadvice.co.uk/compare/20039/392373/talkdesk/vs/zoho-assist)

# Compare Talkdesk vs Zoho Assist

Canonical: https://www.softwareadvice.co.uk/compare/20039/392373/talkdesk/vs/zoho-assist

> Detailed comparison between Talkdesk and Zoho Assist. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Talkdesk | Zoho Assist |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 732 | 1375 |
| **Starting Price** | US$85.00 | ₹480.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Talkdesk

- API
- Access Controls/Permissions
- Alerts/Notifications
- Call Tracking
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Customisable Reports
- Dashboard
- Lead Management
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Real-Time Monitoring
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations
- Video Conferencing

### Zoho Assist

- API
- Access Controls/Permissions
- Alerts/Notifications
- Chat/Messaging
- Collaboration Tools
- Customisable Reports
- Dashboard
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Real-Time Monitoring
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations
- Video Conferencing

## Links

- [View Talkdesk Profile](https://www.softwareadvice.co.uk/software/20039/talkdesk)
- [View Zoho Assist Profile](https://www.softwareadvice.co.uk/software/392373/zoho-assist)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/20039/392373/talkdesk/vs/zoho-assist)

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