---
description: Compare Talkdesk vs LiveChat regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Talkdesk vs LiveChat Comparison
---

Breadcrumb: [Home](/) > [Generative AI Tools](/directory/4616/generative-ai/software) > [Talkdesk \<span\>vs\</span\> LiveChat](https://www.softwareadvice.co.uk/compare/20039/27068/talkdesk/vs/livechat)

# Compare Talkdesk vs LiveChat

Canonical: https://www.softwareadvice.co.uk/compare/20039/27068/talkdesk/vs/livechat

> Detailed comparison between Talkdesk and LiveChat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Talkdesk | LiveChat |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 732 | 1715 |
| **Starting Price** | US$85.00 | US$25.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Talkdesk

- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Chat/Messaging
- Collaboration Tools
- Customer Database
- Customer History
- Dashboard
- Lead Management
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Process/Workflow Automation
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Support Ticket Management

### LiveChat

- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Chat/Messaging
- Collaboration Tools
- Customer Database
- Customer History
- Dashboard
- Lead Management
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Process/Workflow Automation
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Support Ticket Management

## Links

- [View Talkdesk Profile](https://www.softwareadvice.co.uk/software/20039/talkdesk)
- [View LiveChat Profile](https://www.softwareadvice.co.uk/software/27068/livechat)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/20039/27068/talkdesk/vs/livechat)

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