Talkdesk vs Zendesk Suite Comparison

Talkdesk

Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneously reducing customer support... Learn more

Target size

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Zendesk Suite

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online... Learn more

Target size

Images

Talkdesk

Overall rating

4.5
(727 reviews)

Features rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.7
Customer Support
4.6
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Zendesk Suite

Overall rating

4.4
(4,014 reviews)

Features rating

Value for Money
4.2
Functionality
4.4
Ease of Use
4.3
Customer Support
4.3
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Talkdesk
  • Free Version
  • Free Trial
Zendesk Suite
Not provided by vendor
  • Free Version
  • Free Trial
Talkdesk
  • Cloud-based
  • On-premise
Zendesk Suite
  • Cloud-based
  • On-premise
Talkdesk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zendesk Suite
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat