---
description: Compare Nextiva Contact Center vs Echo AI regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nextiva Contact Center vs Echo AI Comparison
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [Nextiva Contact Center \<span\>vs\</span\> Echo AI](https://www.softwareadvice.co.uk/compare/20035/382138/nextiva-contact-center/vs/pathlight)

# Compare Nextiva Contact Center vs Echo AI

Canonical: https://www.softwareadvice.co.uk/compare/20035/382138/nextiva-contact-center/vs/pathlight

> Detailed comparison between Nextiva Contact Center and Echo AI. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva Contact Center | Echo AI |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 112 | 0 |
| **Starting Price** | US$30.00 | US$50.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Documentation |

## Key features

### Nextiva Contact Center

- API
- Activity Dashboard
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Call Monitoring
- Call Tracking
- Communication Management
- Computer Telephony Integration
- Dashboard
- Feedback Management
- Generative AI
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Reporting/Analytics
- Sentiment Analysis
- Third-Party Integrations

### Echo AI

- API
- Activity Dashboard
- Activity Tracking
- Call Monitoring
- Communication Management
- Dashboard
- Feedback Management
- Generative AI
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Real-Time Data
- Reporting/Analytics
- Sentiment Analysis
- Third-Party Integrations

## Links

- [View Nextiva Contact Center Profile](https://www.softwareadvice.co.uk/software/20035/nextiva-contact-center)
- [View Echo AI Profile](https://www.softwareadvice.co.uk/software/382138/pathlight)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/20035/382138/nextiva-contact-center/vs/pathlight)

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