---
description: Compare Cloudya vs Placetel regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Cloudya vs Placetel Comparison
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/4757/cloud-pbx-software/software) > [Cloudya \<span\>vs\</span\> Placetel](https://www.softwareadvice.co.uk/compare/199675/436379/nfon/vs/placetel)

# Compare Cloudya vs Placetel

Canonical: https://www.softwareadvice.co.uk/compare/199675/436379/nfon/vs/placetel

> Detailed comparison between Cloudya and Placetel. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Cloudya | Placetel |
| **Overall rating** | 4.0/5 | 4.3/5 |
| **Total Reviews** | 19 | 11 |
| **Starting Price** | - | €4.90 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Cloudya

- API
- Automatic Call Distribution
- CRM
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Monitoring
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Recording
- SSL Security
- Scheduling
- Screen Sharing
- Single Sign On
- Video Conferencing
- Virtual Backgrounds
- Virtual Voicemail

### Placetel

- API
- Automatic Call Distribution
- CRM
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Monitoring
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Recording
- SSL Security
- Scheduling
- Screen Sharing
- Single Sign On
- Video Conferencing
- Virtual Backgrounds
- Virtual Voicemail

## Links

- [View Cloudya Profile](https://www.softwareadvice.co.uk/software/199675/nfon)
- [View Placetel Profile](https://www.softwareadvice.co.uk/software/436379/placetel)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/199675/436379/nfon/vs/placetel)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Cloudya vs Placetel Comparison","description":"Compare Cloudya vs Placetel regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/199675/436379/nfon/vs/placetel","about":[{"@id":"https://www.softwareadvice.co.uk/software/199675/nfon#software"},{"@id":"https://www.softwareadvice.co.uk/software/436379/placetel#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/199675/436379/nfon/vs/placetel#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/199675/436379/nfon/vs/placetel#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"Cloudya","description":"NFON provides Business Solutions for Smart Communication. Cloud-powered suite bringing Voice and video calls, customer contact, seamless Integrations and enablement all together. \n \nOur smart business communication platform (Cloudya) brings complete range of PBX features, computer telephony integration and UC functionalities, such as video conferencing and screen sharing. On the top of it, Cloudya integrates with your existing CRM and Collaboration tools. \n\nWith a broad portfolio to attend the demand of different customer needs, NFON offer solutions designed to serve specific use cases and industries.\n\nCustomer Contact:\n\nOmnichannel contact center solution that enable business to deliver outstanding customer service with Contact Center Hub.\n\nMonitor and manage inbound and outbound calls with Nmonitoring Queues. Have in-depth insights into the performance of service teams and campaigns, quickly pinpoints issues, optimizes team efficiency and delivers more value to customers.\n\nStreamline all service-related communication processes by integrating with Property Management Systems with Nhospitality, without the need for additional hardware or software.\n\nRegulation proof, fail proof and future proof call recording with Neorecording , a cloud-based voice recording and analytics solution connected to Cloudya, that solves our clients' challenges with EU legislation.\n\nIntegration:\nNFON Integration with Microsoft Teams - Cloudya (telephony) within the familiar environment of Microsoft Teams*\nCRM Connects. The integration of Cloudya with 60 different CRM systems.\nNCTI - Computer Telephony Integration - Standard, Premium and Pro\n\nEnablement:\nFor businesses that are ready to take their first steps towards the cloud we offer Nconnect Voice (our SIP Trunk) and Nconnect Data (internet connection).\nNconnect voice allows a seamless transition to flexible, scalable IP communications. Offers more flexibility and security at lower costs.\n\n*Microsoft Teams is a trademark of the Microsoft group of companies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5cee7f58-a01a-4dd6-a2ce-41d417b4aa63.png","url":"https://www.softwareadvice.co.uk/software/199675/nfon","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/199675/nfon#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":19},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Placetel","description":"Placetel with Webex is tailored to small start-ups with big plans, medium-sized companies embracing the digital transformation and multinationals that always want to be two steps ahead. The solution combines the Placetel cloud calling platform with the full collaboration suite from Cisco Webex. Making it an all-in-one solution enabling working from anywhere, anytime on the device of choice.\n\nPlacetel’s cloud calling platform is entirely virtual and offers over 150 features. Set up the phone system through the personal web porta and choose between porting numbers or simply order new ones. Decide on which device to receive calls on or forward calls from landline to smartphone and back again in a matter of seconds. Thanks to individual routing plans, never miss a call again. Include professional call center options to offer customers a best-in-class user experience.\n\nCommunicate in real-time with manager, colleagues or customers. Open 1:1 chats or create a group or project space for key stakeholders. Share content through drag and drop and never lose track of briefings, presentations, links or videos as those are all saved in the thread. Alternatively, use the search function to find content within a dedicated chat or search through all chats to find what is needed. \n\nThese days, team and customer meetings are no longer held in company conference rooms but rather in the personal online meeting room provided by Placetel and Cisco Webex. In real time and amazing streaming quality. Get ready for the latest Webex technology and connect with colleagues in online meetings direct from home, co-working space or on the road. Two clicks are all it takes to set up a personal conference room – with access for all invited participants via meeting link. Guest can simply join the meeting without having to register beforehand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4029eded-37cf-48dc-a9c9-5b3eefc4dd3f.png","url":"https://www.softwareadvice.co.uk/software/436379/placetel","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/436379/placetel#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":11},"offers":{"price":"4.9","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Cloud PBX Software","position":2,"item":"/directory/4757/cloud-pbx-software/software","@type":"ListItem"},{"name":"Cloudya vs Placetel","position":3,"item":"https://www.softwareadvice.co.uk/compare/199675/436379/nfon/vs/placetel","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/199675/436379/nfon/vs/placetel#breadcrumblist"}]}
</script>