---
description: Compare Prospect CRM vs Salesforce Service Cloud regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Prospect CRM vs Salesforce Service Cloud Comparison
---

Breadcrumb: [Home](/) > [Manufacturing Software](/directory/4704/manufacturing/software) > [Prospect CRM \<span\>vs\</span\> Salesforce Service Cloud](https://www.softwareadvice.co.uk/compare/198565/363691/prospectsoft/vs/service-cloud)

# Compare Prospect CRM vs Salesforce Service Cloud

Canonical: https://www.softwareadvice.co.uk/compare/198565/363691/prospectsoft/vs/service-cloud

> Detailed comparison between Prospect CRM and Salesforce Service Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Prospect CRM | Salesforce Service Cloud |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 141 | 824 |
| **Starting Price** | £177.00 | £20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Prospect CRM

- API
- Activity Tracking
- CRM
- Call Logging
- Commenting/Notes
- Customisable Templates
- Document Management
- Email Management
- Lead Management
- Live Chat
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Sales Pipeline Management
- Search/Filter
- Shipping Management
- Social Media Integration
- Territory Management
- Workflow Management

### Salesforce Service Cloud

- API
- Activity Tracking
- CRM
- Call Logging
- Commenting/Notes
- Customisable Templates
- Document Management
- Email Management
- Lead Management
- Live Chat
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Sales Pipeline Management
- Search/Filter
- Shipping Management
- Social Media Integration
- Territory Management
- Workflow Management

## Links

- [View Prospect CRM Profile](https://www.softwareadvice.co.uk/software/198565/prospectsoft)
- [View Salesforce Service Cloud Profile](https://www.softwareadvice.co.uk/software/363691/service-cloud)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/198565/363691/prospectsoft/vs/service-cloud)

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