---
description: Compare UserZoom vs UserTesting regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: UserZoom vs UserTesting Comparison
---

Breadcrumb: [Home](/) > [UX Tools](/directory/4258/ux/software) > [UserZoom \<span\>vs\</span\> UserTesting](https://www.softwareadvice.co.uk/compare/194848/336417/userzoom/vs/usertesting)

# Compare UserZoom vs UserTesting

Canonical: https://www.softwareadvice.co.uk/compare/194848/336417/userzoom/vs/usertesting

> Detailed comparison between UserZoom and UserTesting. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | UserZoom | UserTesting |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 10 | 131 |
| **Starting Price** | - | US$250.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### UserZoom

- A/B Testing
- API
- Activity Dashboard
- Collaboration Tools
- Customer Experience Management
- Engagement Tracking
- For Websites
- Monitoring
- Performance Metrics
- Performance Testing
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Unmoderated Testing
- Usability Testing
- Visual Analytics

### UserTesting

- A/B Testing
- Activity Dashboard
- Collaboration Tools
- Customer Experience Management
- Dashboard
- Engagement Tracking
- For Websites
- Performance Metrics
- Performance Testing
- Product Lifecycle Management
- Reporting/Analytics
- Surveys & Feedback
- Third-Party Integrations
- Unmoderated Testing
- Usability Testing
- Video Support
- Visual Analytics

## Links

- [View UserZoom Profile](https://www.softwareadvice.co.uk/software/194848/userzoom)
- [View UserTesting Profile](https://www.softwareadvice.co.uk/software/336417/usertesting)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/194848/336417/userzoom/vs/usertesting)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"UserZoom vs UserTesting Comparison","description":"Compare UserZoom vs UserTesting regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/194848/336417/userzoom/vs/usertesting","about":[{"@id":"https://www.softwareadvice.co.uk/software/194848/userzoom#software"},{"@id":"https://www.softwareadvice.co.uk/software/336417/usertesting#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/194848/336417/userzoom/vs/usertesting#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/194848/336417/userzoom/vs/usertesting#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"UserZoom","description":"UserZoom is a UX solution designed to help product developers and digital teams gain actionable insights into customer behavior to enhance digital experience with brands. Administrators can set up criteria to measure UX performance across products via usability testing, surveys, card sorting and website intercepts.\n\nThe platform lets product managers combine behavioral and attitudinal data to identify strengths, weaknesses and various areas of improvement. UserZoom offers a click testing feature, which enables teams to visualize data via heatmaps, click clusters and dark maps across multiple design variants. Additionally, teams can connect with customers via interviews to collect feedback in real-time.\n\nUserZoom allows marketers to conduct usability tests and track engagement across visuals, live websites, prototypes and applications on a unified interface. Pricing is available on request and support is extended via phone, email, chatbot and online contact form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3b19be5-1849-4425-9845-931265e5a56a.jpeg","url":"https://www.softwareadvice.co.uk/software/194848/userzoom","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/194848/userzoom#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":10},"operatingSystem":"Cloud"},{"name":"UserTesting","description":"UserTesting is a customer experience platform that helps businesses create tests to collect feedback about launched products and marketing operations. It enables professionals to build custom tests using a drag-and-drop interface, add multiple questions/tasks and streamline follow-up processes through one-on-one video interviews.\n\n\nWith UserTesting's dashboard, enterprises can measure audiences' experience using multiple-choice questions (MCQs) or rating scales and export performance reports in Excel format. It allows managers to schedule live interviews with customers, record videos and share screens during ongoing discussions. Additionally, users can capture test results in video and utilize the built-in chat functionality to communicate with clients.\n\n\nUserTesting provides pre-formatted tests, which can be used by businesses to collect feedback about sales campaigns from marketing teams. Pricing is available on request and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ae804c68-2867-4cb5-8a3a-ff896bdb24ae.png","url":"https://www.softwareadvice.co.uk/software/336417/usertesting","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/336417/usertesting#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":131},"offers":{"price":"250","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.softwareadvice.co.uk/compare/194848/336417/userzoom/vs/usertesting#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"UX Tools","position":2,"item":"/directory/4258/ux/software","@type":"ListItem"},{"name":"UserZoom vs UserTesting","position":3,"item":"https://www.softwareadvice.co.uk/compare/194848/336417/userzoom/vs/usertesting","@type":"ListItem"}]}]}
</script>