---
description: Compare ChatFood vs Smile.io regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ChatFood vs Smile.io Comparison
---

Breadcrumb: [Home](/) > [Food Delivery Software](/directory/1831/food-delivery/software) > [ChatFood \<span\>vs\</span\> Smile.io](https://www.softwareadvice.co.uk/compare/194272/329197/chatfood/vs/smile-io)

# Compare ChatFood vs Smile.io

Canonical: https://www.softwareadvice.co.uk/compare/194272/329197/chatfood/vs/smile-io

> Detailed comparison between ChatFood and Smile.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ChatFood | Smile.io |
| **Overall rating** | 4.9/5 | 4.9/5 |
| **Total Reviews** | 35 | 67 |
| **Starting Price** | US$80.00 | US$199.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ChatFood

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Communication Management
- Customer Activity Tracking
- Customisable Branding
- Customisable Templates
- Discount Management
- Email Marketing
- Engagement Tracking
- Live Tracking
- Loyalty Cards
- Loyalty Program
- Real-Time Data
- Reporting/Analytics
- Rewards Management
- Social Promotion
- Third-Party Integrations
- Transaction History
- eCommerce Management

### Smile.io

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Communication Management
- Customer Activity Tracking
- Customisable Branding
- Customisable Templates
- Discount Management
- Email Marketing
- Loyalty Program
- Reporting/Analytics
- Rewards Management
- Social Promotion
- Third-Party Integrations
- Transaction History
- eCommerce Management

## Links

- [View ChatFood Profile](https://www.softwareadvice.co.uk/software/194272/chatfood)
- [View Smile.io Profile](https://www.softwareadvice.co.uk/software/329197/smile-io)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/194272/329197/chatfood/vs/smile-io)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ChatFood vs Smile.io Comparison","description":"Compare ChatFood vs Smile.io regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/194272/329197/chatfood/vs/smile-io","about":[{"@id":"https://www.softwareadvice.co.uk/software/194272/chatfood#software"},{"@id":"https://www.softwareadvice.co.uk/software/329197/smile-io#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/194272/329197/chatfood/vs/smile-io#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/194272/329197/chatfood/vs/smile-io#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"ChatFood","description":"ChatFood is the leading e-commerce solution for F&amp;B Entrepreneurs looking to sell on Instagram &amp; WhatsApp.\n\nWith the commerce Inbox, centralize all your customers messages from WhatsApp and Instagram in one place. Easily automate most frequent answers, send payment or product links, manage loyalty points, launch marketing campaigns, gather feedback and more.\n\nFully integrated with payment gateways and third-party delivery companies, you can now offer your customers a good ordering experience from social media, your website, in-store, or via WhatsApp and Instagram messages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/74becc01-0e16-42a2-b14a-d91143001741.png","url":"https://www.softwareadvice.co.uk/software/194272/chatfood","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/194272/chatfood#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":35},"offers":{"price":"80","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Smile.io","description":"Smile.io is the leading loyalty platform built for scaling and enterprise commerce brands on Shopify Plus. Powering programs for over 100,000 merchants, Smile helps brands turn one-time shoppers into repeat, high-value customers through points, VIP tiers, referrals, and personalized rewards.\n\nAs the only loyalty platform both Built for Shopify status and Shopify Technology Partner certification, Smile is both deeply integrated with Shopify's latest technology while being trusted by Shopify at scale. With Smile, you get both quality and scale.\n\nKey capabilities include:\n- Embedded loyalty experiences across product pages, checkout, and customer accounts to drive visibility and redemption.\n- Flexible program design with points, VIP tiers, referrals, promotional multipliers, and fully branded loyalty pages.\n- Advanced analytics and performance insights including repeat purchase rate, customer lifetime value, and benchmarking against top-performing brands.\n- Enterprise-ready integrations with Klaviyo, Gorgias, Judge.me, and 30+ ecommerce tools to activate loyalty across every channel.\n- Smile Plus for high-volume brands, offering expanded customization, loyalty landing page builders, and enhanced reporting for complex program strategies.\n\nTrusted by leading Shopify brands like Polaroid, Liquid Death, Monos, and Hush Puppies, Smile helps mid-market and enterprise merchants increase repeat revenue, strengthen customer relationships, and reduce reliance on paid acquisition.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/060458fa-be6c-4e42-8ad3-a489fd7e6c04.webp","url":"https://www.softwareadvice.co.uk/software/329197/smile-io","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/329197/smile-io#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":67},"offers":{"price":"199","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Food Delivery Software","position":2,"item":"/directory/1831/food-delivery/software","@type":"ListItem"},{"name":"ChatFood vs Smile.io","position":3,"item":"https://www.softwareadvice.co.uk/compare/194272/329197/chatfood/vs/smile-io","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/194272/329197/chatfood/vs/smile-io#breadcrumblist"}]}
</script>
