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InvGate Service Management vs ServiceNow Customer Service Management Comparison

InvGate Service Management

InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service... Learn more

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ServiceNow Customer Service Management

ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless customer experiences and connect the... Learn more

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InvGate Service Management

Overall rating

4.6
(112 reviews)

Features rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.7
Customer Support
4.7
View all reviews
ServiceNow Customer Service Management

Overall rating

4.3
(152 reviews)

Features rating

Value for Money
4.1
Functionality
4.3
Ease of Use
4.1
Customer Support
4.2
View all reviews
InvGate Service Management
Not provided by vendor
  • Free Version
  • Free Trial
ServiceNow Customer Service Management
  • Free Version
  • Free Trial
InvGate Service Management
  • Cloud-based
  • On-premise
ServiceNow Customer Service Management
  • Cloud-based
  • On-premise
InvGate Service Management
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
ServiceNow Customer Service Management
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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