---
description: Compare Everest vs Freshservice regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Everest vs Freshservice Comparison
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/499/complaint-management/software) > [Everest \<span\>vs\</span\> Freshservice](https://www.softwareadvice.co.uk/compare/188683/436317/everest/vs/freshservice)

# Compare Everest vs Freshservice

Canonical: https://www.softwareadvice.co.uk/compare/188683/436317/everest/vs/freshservice

> Detailed comparison between Everest and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Everest | Freshservice |
| **Overall rating** | 5.0/5 | 4.6/5 |
| **Total Reviews** | 1 | 792 |
| **Starting Price** | US$150.00 | £15.00 |
| **Free Trial** | - | Yes |
| **Free Version** | - | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Everest

- API
- Access Controls/Permissions
- Audit Management
- Audit Trail
- Canned Responses
- Case Management
- Corrective and Preventive Actions (CAPA)
- Customer Complaint Tracking
- Customisable Templates
- Dashboard
- Email Templates
- Incident Management
- Issue Management
- Issue Tracking
- Reporting & Statistics
- Routing
- SSL Security
- Support Ticket Management
- Ticket Management
- Workflow Management

### Freshservice

- API
- Access Controls/Permissions
- Audit Management
- Audit Trail
- Canned Responses
- Case Management
- Corrective and Preventive Actions (CAPA)
- Customer Complaint Tracking
- Customisable Templates
- Dashboard
- Email Templates
- Incident Management
- Issue Management
- Issue Tracking
- Reporting & Statistics
- Routing
- SSL Security
- Support Ticket Management
- Ticket Management
- Workflow Management

## Links

- [View Everest Profile](https://www.softwareadvice.co.uk/software/188683/everest)
- [View Freshservice Profile](https://www.softwareadvice.co.uk/software/436317/freshservice)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/188683/436317/everest/vs/freshservice)

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