---
description: Compare Dezide vs Zoho Desk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Dezide vs Zoho Desk Comparison
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [Dezide \<span\>vs\</span\> Zoho Desk](https://www.softwareadvice.co.uk/compare/187987/393877/dezide/vs/zoho-desk)

# Compare Dezide vs Zoho Desk

Canonical: https://www.softwareadvice.co.uk/compare/187987/393877/dezide/vs/zoho-desk

> Detailed comparison between Dezide and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dezide | Zoho Desk |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 5 | 2211 |
| **Starting Price** | €49.00 | US$20.00 |
| **Free Trial** | - | Yes |
| **Free Version** | - | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | Live Online, Webinars, Documentation, Videos |

## Key features

### Dezide

- API
- Alerts/Escalation
- Catalog Management
- Collaboration Tools
- Content Management
- Decision Support Systems
- Full Text Search
- Knowledge Base Management
- Search
- Self Service Portal

### Zoho Desk

- API
- Alerts/Escalation
- Call Tracking
- Catalog Management
- Collaboration Tools
- Computer Telephony Integration
- Content Management
- Customer Complaint Tracking
- Customisable Templates
- Decision Support Systems
- Full Text Search
- Issue Scheduling
- Knowledge Base Management
- Lead Management
- Monitoring
- Real-Time Data
- Search
- Self Service Portal
- Support Ticket Management
- Transfers/Routing

## Links

- [View Dezide Profile](https://www.softwareadvice.co.uk/software/187987/dezide)
- [View Zoho Desk Profile](https://www.softwareadvice.co.uk/software/393877/zoho-desk)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/187987/393877/dezide/vs/zoho-desk)

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