---
description: Compare PBXact vs Twilio regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: PBXact vs Twilio Comparison
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [PBXact \<span\>vs\</span\> Twilio](https://www.softwareadvice.co.uk/compare/186931/390005/pbxact/vs/twilio)

# Compare PBXact vs Twilio

Canonical: https://www.softwareadvice.co.uk/compare/186931/390005/pbxact/vs/twilio

> Detailed comparison between PBXact and Twilio. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | PBXact | Twilio |
| **Overall rating** | 3.0/5 | 4.4/5 |
| **Total Reviews** | 2 | 501 |
| **Starting Price** | US$34.99 | US$0.01 |
| **Free Trial** | - | Yes |
| **Free Version** | - | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### PBXact

- API
- Alerts/Notifications
- Call Centre Management
- Call Recording
- Call Routing
- Caller ID
- IVR
- Voice Mail

### Twilio

- API
- Alerts/Notifications
- Archiving & Retention
- Automatic Call Distribution
- Call Centre Management
- Call Recording
- Call Routing
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Caller ID
- Computer Telephony Integration
- IVR
- Natural Language Processing
- Performance Management
- Recording
- Reminders
- Scheduled Messaging
- Video Conferencing
- Voice Mail

## Links

- [View PBXact Profile](https://www.softwareadvice.co.uk/software/186931/pbxact)
- [View Twilio Profile](https://www.softwareadvice.co.uk/software/390005/twilio)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/186931/390005/pbxact/vs/twilio)

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