---
description: Compare PBXact vs Calabrio ONE regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: PBXact vs Calabrio ONE Comparison
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/4508/voip/software) > [PBXact \<span\>vs\</span\> Calabrio ONE](https://www.softwareadvice.co.uk/compare/186931/231268/pbxact/vs/calabrio-one-suite)

# Compare PBXact vs Calabrio ONE

Canonical: https://www.softwareadvice.co.uk/compare/186931/231268/pbxact/vs/calabrio-one-suite

> Detailed comparison between PBXact and Calabrio ONE. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | PBXact | Calabrio ONE |
| **Overall rating** | 3.0/5 | 4.5/5 |
| **Total Reviews** | 2 | 263 |
| **Starting Price** | US$34.99 | US$295.00 |
| **Free Trial** | - | - |
| **Free Version** | - | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### PBXact

- API
- Alerts/Notifications
- Call Recording
- Call Reporting
- Call Routing
- Caller ID
- Voice Mail

### Calabrio ONE

- API
- Alerts/Notifications
- Call Recording
- Call Reporting
- Call Routing
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Caller ID
- Computer Telephony Integration
- KPI Monitoring
- Monitoring
- Natural Language Processing
- Performance Management
- Productivity Analysis
- Real-Time Data
- Recording
- Skills Tracking
- Video Conferencing
- Voice Mail

## Links

- [View PBXact Profile](https://www.softwareadvice.co.uk/software/186931/pbxact)
- [View Calabrio ONE Profile](https://www.softwareadvice.co.uk/software/231268/calabrio-one-suite)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/186931/231268/pbxact/vs/calabrio-one-suite)

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