---
description: Compare HubSpot CRM vs Capsule regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HubSpot CRM vs Capsule Comparison
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/153/homebuilder-crm-software/software) > [HubSpot CRM \<span\>vs\</span\> Capsule](https://www.softwareadvice.co.uk/compare/1854/27508/hubspot/vs/capsule)

# Compare HubSpot CRM vs Capsule

Canonical: https://www.softwareadvice.co.uk/compare/1854/27508/hubspot/vs/capsule

> Detailed comparison between HubSpot CRM and Capsule. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HubSpot CRM | Capsule |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 4482 | 167 |
| **Starting Price** | US$20.00 | £14.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### HubSpot CRM

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Client Management
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- For Startups
- Lead Capture
- Lead Management
- Monitoring
- Opportunity Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Segmentation
- Source Tracking
- Web Forms

### Capsule

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Client Management
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- For Startups
- Lead Capture
- Lead Management
- Monitoring
- Opportunity Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Segmentation
- Source Tracking
- Web Forms

## Links

- [View HubSpot CRM Profile](https://www.softwareadvice.co.uk/software/1854/hubspot)
- [View Capsule Profile](https://www.softwareadvice.co.uk/software/27508/capsule)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/1854/27508/hubspot/vs/capsule)

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