---
description: Compare HubSpot CRM vs LiveChat regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HubSpot CRM vs LiveChat Comparison
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [HubSpot CRM \<span\>vs\</span\> LiveChat](https://www.softwareadvice.co.uk/compare/1854/27068/hubspot/vs/livechat)

# Compare HubSpot CRM vs LiveChat

Canonical: https://www.softwareadvice.co.uk/compare/1854/27068/hubspot/vs/livechat

> Detailed comparison between HubSpot CRM and LiveChat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HubSpot CRM | LiveChat |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 4451 | 1715 |
| **Starting Price** | US$20.00 | US$25.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### HubSpot CRM

- API
- Activity Tracking
- CRM
- Customer Database
- Customisable Templates
- Dashboard
- Deal Management
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Monitoring
- Opportunity Management
- Performance Metrics
- Real-Time Data
- Referral Tracking
- Reminders
- Segmentation
- Social Media Integration

### LiveChat

- API
- Activity Tracking
- CRM
- Customer Database
- Customisable Templates
- Dashboard
- Deal Management
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Monitoring
- Opportunity Management
- Performance Metrics
- Real-Time Data
- Referral Tracking
- Reminders
- Segmentation
- Social Media Integration

## Links

- [View HubSpot CRM Profile](https://www.softwareadvice.co.uk/software/1854/hubspot)
- [View LiveChat Profile](https://www.softwareadvice.co.uk/software/27068/livechat)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/1854/27068/hubspot/vs/livechat)

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