---
description: Compare TruNarrative vs FastPass IVM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: TruNarrative vs FastPass IVM Comparison
---

Breadcrumb: [Home](/) > [Compliance Software](/directory/4363/compliance/software) > [TruNarrative \<span\>vs\</span\> FastPass IVM](https://www.softwareadvice.co.uk/compare/183760/437791/trunarrative/vs/fastpass-identity-verification-manager)

# Compare TruNarrative vs FastPass IVM

Canonical: https://www.softwareadvice.co.uk/compare/183760/437791/trunarrative/vs/fastpass-identity-verification-manager

> Detailed comparison between TruNarrative and FastPass IVM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | TruNarrative | FastPass IVM |
| **Overall rating** | 1.0/5 | 4.8/5 |
| **Total Reviews** | 1 | 11 |
| **Starting Price** | US$15,000.00 | - |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### TruNarrative

- API
- Access Management
- Age Verification
- Audit Trail
- Authentication
- Background Screening
- Compliance Management
- Data Capture and Transfer
- Data Verification
- Identity Verification
- Monitoring
- Multiple Authentication Methods
- Real-Time Data
- SARs
- Transaction Monitoring
- Watch List
- Workflow Management

### FastPass IVM

- Age Verification
- Audit Trail
- Authentication
- Compliance Management
- Data Verification
- IOC Verification
- Multiple Authentication Methods
- Process/Workflow Automation
- Real-Time Data
- User Onboarding

## Links

- [View TruNarrative Profile](https://www.softwareadvice.co.uk/software/183760/trunarrative)
- [View FastPass IVM Profile](https://www.softwareadvice.co.uk/software/437791/fastpass-identity-verification-manager)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/183760/437791/trunarrative/vs/fastpass-identity-verification-manager)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"TruNarrative vs FastPass IVM Comparison","description":"Compare TruNarrative vs FastPass IVM regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/183760/437791/trunarrative/vs/fastpass-identity-verification-manager","about":[{"@id":"https://www.softwareadvice.co.uk/software/183760/trunarrative#software"},{"@id":"https://www.softwareadvice.co.uk/software/437791/fastpass-identity-verification-manager#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/183760/437791/trunarrative/vs/fastpass-identity-verification-manager#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/183760/437791/trunarrative/vs/fastpass-identity-verification-manager#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"TruNarrative","description":"TruNarrative is a cloud-based platform for fraud detection, identity verification, eKYC, AML compliance, and account monitoring. It is best suited for midsize to large banks and lenders looking to streamline digital transformation, but may also be scaled accordingly for start-ups. With real-time automated decisions, workflow capabilities, and dynamic risk-rating, TruNarrative is designed to help organizations with customer onboarding, transaction monitoring, account management, customer experience, fraud risk reduction, plus more.\n\n\nThe platform uses shared insights and third-party data sources to automate complex decision-making. Additionally, to help organizations remain compliant, TrueNarrative includes tools for ID verification, eKYC and eKYB, AML monitoring, and a consortium for peer collaboration. By providing a secure consortium for peer-to-peer communication, this platform can help teams discuss individual fraud cases and trends in a space that complies with regulatory requirements.  \n\n\nPricing information is provided by TruNarrative. Support is available via live chat, phone, email, and other online resources.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1b7e65b0-60a3-451d-bd03-dc38567e4f99.png","url":"https://www.softwareadvice.co.uk/software/183760/trunarrative","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/183760/trunarrative#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":1.0,"bestRating":5,"ratingCount":1},"offers":{"price":"15000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"FastPass IVM","description":"Workforce Identity Verification Built for the IT Service Desk\nFastPass Identity Verification Manager (IVM)\nFastPass Identity Verification Manager (IVM) is a workforce identity verification solution designed specifically to secure IT service desk interactions. It helps organizations confirm user identities before access is granted or sensitive support actions are completed, reducing exposure to social engineering, credential misuse, and unauthorized access.\nRather than relying on informal checks or static questions, IVM introduces structured, policy-based identity verification directly into service desk workflows. Support agents are guided step by step through consistent verification processes, improving both security outcomes and operational reliability.\nAdaptive, Role-Based Identity Verification\nFastPass IVM supports role-based verification, allowing organizations to apply different identity assurance levels depending on user type and risk. Employees, contractors, remote workers, executives, and privileged users can all be verified using workflows aligned with their role, access rights, and security policies.\nVerification is adaptive and context-aware, taking into account factors such as authentication methods, user attributes, device behavior, and request type. This ensures identity checks are neither too weak nor unnecessarily complex.\nEmbedded in ITSM Workflows\nIVM integrates with leading IT Service Management platforms, including ServiceNow, embedding identity verification directly into existing ticket workflows. Service desk agents work within familiar systems while following standardized, auditable verification steps that reduce errors and improve consistency.\nBy leveraging ITSM data and workflow context, IVM helps ensure identity verification is applied exactly when and where it is needed.\nEnterprise-Ready and Scalable\nFastPass IVM is available as a cloud-based service or as an on-premises deployment, giving organizations flexibility to meet compliance, regulatory, and infrastructure requirements. It scales from organizations with a few hundred users to large enterprises and Fortune 500 companies with complex identity environments.\nProactive Defense Against Identity-Based Attacks\nBy strengthening identity verification at the service desk, FastPass IVM addresses a common attack vector before credentials are compromised. Organizations gain better visibility, improved control, and greater confidence that only verified users can trigger sensitive IT actions.\nThe result is stronger workforce identity protection, improved service desk efficiency, and a more resilient security posture.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4b5309a8-9939-4a95-a594-17e2f9a0822a.png","url":"https://www.softwareadvice.co.uk/software/437791/fastpass-identity-verification-manager","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/437791/fastpass-identity-verification-manager#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":11},"operatingSystem":"Cloud, Windows, Windows on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Compliance Software","position":2,"item":"/directory/4363/compliance/software","@type":"ListItem"},{"name":"TruNarrative vs FastPass IVM","position":3,"item":"https://www.softwareadvice.co.uk/compare/183760/437791/trunarrative/vs/fastpass-identity-verification-manager","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/183760/437791/trunarrative/vs/fastpass-identity-verification-manager#breadcrumblist"}]}
</script>