---
description: Compare Oracle Cloud CX vs LiveAgent regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Oracle Cloud CX vs LiveAgent Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software for Schools](/directory/3857/schools/software) > [Oracle Cloud CX \<span\>vs\</span\> LiveAgent](https://www.softwareadvice.co.uk/compare/1822/109980/rightnow-cx/vs/liveagent)

# Compare Oracle Cloud CX vs LiveAgent

Canonical: https://www.softwareadvice.co.uk/compare/1822/109980/rightnow-cx/vs/liveagent

> Detailed comparison between Oracle Cloud CX and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Oracle Cloud CX | LiveAgent |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 16 | 1753 |
| **Starting Price** | - | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Oracle Cloud CX

- Activity Dashboard
- Activity Tracking
- CRM
- Customer Experience Management
- Engagement Tracking
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Templates
- Third-Party Integrations

### LiveAgent

- Activity Dashboard
- Activity Tracking
- CRM
- Call Tracking
- Computer Telephony Integration
- Customer Complaint Tracking
- Customer Experience Management
- Email Monitoring
- Engagement Tracking
- Lead Management
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Natural Language Processing
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Templates
- Third-Party Integrations

## Links

- [View Oracle Cloud CX Profile](https://www.softwareadvice.co.uk/software/1822/rightnow-cx)
- [View LiveAgent Profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/1822/109980/rightnow-cx/vs/liveagent)

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