---
description: Compare Refiner vs Trustpilot regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Refiner vs Trustpilot Comparison
---

Breadcrumb: [Home](/) > [Survey Software](/directory/4503/survey/software) > [Refiner \<span\>vs\</span\> Trustpilot](https://www.softwareadvice.co.uk/compare/180271/364802/refiner/vs/trustpilot)

# Compare Refiner vs Trustpilot

Canonical: https://www.softwareadvice.co.uk/compare/180271/364802/refiner/vs/trustpilot

> Detailed comparison between Refiner and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Refiner | Trustpilot |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 8 | 1205 |
| **Starting Price** | US$99.00 | US$299.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation | Live Online, Webinars, Documentation |

## Key features

### Refiner

- API
- Customisable Reports
- Dashboard
- Data Visualisation
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Negative Feedback Management
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Text Fields
- Trend Analysis
- Visual Analytics

### Trustpilot

- API
- Customisable Reports
- Dashboard
- Data Visualisation
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Negative Feedback Management
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Text Fields
- Trend Analysis
- Visual Analytics

## Links

- [View Refiner Profile](https://www.softwareadvice.co.uk/software/180271/refiner)
- [View Trustpilot Profile](https://www.softwareadvice.co.uk/software/364802/trustpilot)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/180271/364802/refiner/vs/trustpilot)

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