---
description: Compare Smartlook vs Gainsight PX regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Smartlook vs Gainsight PX Comparison
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Smartlook \<span\>vs\</span\> Gainsight PX](https://www.softwareadvice.co.uk/compare/172537/240474/smartlook/vs/gainsight-px)

# Compare Smartlook vs Gainsight PX

Canonical: https://www.softwareadvice.co.uk/compare/172537/240474/smartlook/vs/gainsight-px

> Detailed comparison between Smartlook and Gainsight PX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smartlook | Gainsight PX |
| **Overall rating** | 4.7/5 | 4.0/5 |
| **Total Reviews** | 136 | 7 |
| **Starting Price** | US$55.00 | US$500.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### Smartlook

- API
- Activity Tracking
- Behaviour Tracking
- Cohort Analysis
- Conversion Tracking
- Customer Profiles
- Customer Segmentation
- Data Visualisation
- Engagement Tracking
- For Mobile
- For Websites
- Funnel Analysis
- In-App Events Tracking
- Multi-Channel Attribution
- Product Data Management
- Reporting/Analytics
- Retention Tracking
- User Interaction Tracking
- User Journeys
- Visitor Tracking

### Gainsight PX

- API
- Activity Tracking
- Behaviour Tracking
- Cohort Analysis
- Conversion Tracking
- Customer Profiles
- Customer Segmentation
- Data Visualisation
- Engagement Tracking
- For Mobile
- For Websites
- Funnel Analysis
- In-App Events Tracking
- Multi-Channel Attribution
- Product Data Management
- Reporting/Analytics
- Retention Tracking
- User Interaction Tracking
- User Journeys
- Visitor Tracking

## Links

- [View Smartlook Profile](https://www.softwareadvice.co.uk/software/172537/smartlook)
- [View Gainsight PX Profile](https://www.softwareadvice.co.uk/software/240474/gainsight-px)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/172537/240474/smartlook/vs/gainsight-px)

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