---
description: Compare Reputation vs InMoment regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Reputation vs InMoment Comparison
---

Breadcrumb: [Home](/) > [Social Listening Tools](/directory/4477/social-listening-tools/software) > [Reputation \<span\>vs\</span\> InMoment](https://www.softwareadvice.co.uk/compare/171769/397026/reputation-com/vs/inmoment)

# Compare Reputation vs InMoment

Canonical: https://www.softwareadvice.co.uk/compare/171769/397026/reputation-com/vs/inmoment

> Detailed comparison between Reputation and InMoment. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Reputation | InMoment |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 184 | 28 |
| **Starting Price** | - | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | Webinars, Videos | Live Online, Webinars |

## Key features

### Reputation

- AI/Machine Learning
- API
- Activity Tracking
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Keyword Tracking
- Monitoring
- Multi-Channel Management
- Natural Language Processing
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Review Monitoring
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### InMoment

- AI/Machine Learning
- API
- Activity Tracking
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Keyword Tracking
- Monitoring
- Multi-Channel Management
- Natural Language Processing
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Review Monitoring
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View Reputation Profile](https://www.softwareadvice.co.uk/software/171769/reputation-com)
- [View InMoment Profile](https://www.softwareadvice.co.uk/software/397026/inmoment)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/171769/397026/reputation-com/vs/inmoment)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Reputation vs InMoment Comparison","description":"Compare Reputation vs InMoment regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/171769/397026/reputation-com/vs/inmoment","about":[{"@id":"https://www.softwareadvice.co.uk/software/171769/reputation-com#software"},{"@id":"https://www.softwareadvice.co.uk/software/397026/inmoment#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/171769/397026/reputation-com/vs/inmoment#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/171769/397026/reputation-com/vs/inmoment#webpage","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"}},{"name":"Reputation","description":"Reputation is a cloud-based solution that helps large enterprises collect, respond and manage customer feedback across multiple channels. The platform lets users gain a 360-degree view of the brand's online reputation and improve customer experience by managing reviews, business listings, social media accounts and surveys on a unified interface. \n\nProfessionals can utilize Reputation to create customizable surveys, receive client response through SMS, emails or location-specific kiosks and assign personnel to resolve customer concerns or complaints. It comes with a business listings module, which enables managers to audit and claim locations’ listings across online maps, directories and search pages, ensuring data accuracy across platforms. Additionally, administrators can create role-based dashboards to centralize ticketing and issue resolution processes across all channels.\n\nReputation.com is an AI and machine learning-enabled platform, which facilitates integration with several third-party applications such as CitySquares, Facebook, DemandForce, DexKnows, Uber, Waze and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8b880373-f88b-4393-80cb-d4762e3dc84e.png","url":"https://www.softwareadvice.co.uk/software/171769/reputation-com","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/171769/reputation-com#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":184,"ratingValue":4.4},"operatingSystem":"Cloud, Android, Platform ios"},{"name":"InMoment","description":"InMoment is a cloud-based survey solution designed for midsize and large enterprises that offers employee and customer feedback tools. It serves a variety of industries including automotive, finance, health care, retail, IT and utilities.\n\n\nInMoment allows businesses to collect customer feedback through multiple channels, including text messages, voice and video. It includes analytics tools such as predictive modeling and text diagnosis. This solution can also be used to take continuous feedback from employees, including employee expectations of managers. Surveys can be submitted anonymously to keep feedback confidential.\n\n\nInMoment’s closed-loop solution comes with root-cause analysis tools that provides employees with tools to address individual complaints through prioritization tools. Additional features include case management, configurable dashboard and reporting.\n\n\nServices are offered on a monthly or annual subscription basis that includes phone and email based support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0875568b-fe67-483a-8fd5-c08ab42ad733.png","url":"https://www.softwareadvice.co.uk/software/397026/inmoment","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/397026/inmoment#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":28,"ratingValue":4.4},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Social Listening Tools","position":2,"item":"/directory/4477/social-listening-tools/software","@type":"ListItem"},{"name":"Reputation vs InMoment","position":3,"item":"https://www.softwareadvice.co.uk/compare/171769/397026/reputation-com/vs/inmoment","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/171769/397026/reputation-com/vs/inmoment#breadcrumblist"}]}
</script>
