---
description: Compare Gladly vs Atom regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Gladly vs Atom Comparison
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/4658/customer-support/software) > [Gladly \<span\>vs\</span\> Atom](https://www.softwareadvice.co.uk/compare/168565/246216/gladly/vs/atom)

# Compare Gladly vs Atom

Canonical: https://www.softwareadvice.co.uk/compare/168565/246216/gladly/vs/atom

> Detailed comparison between Gladly and Atom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Gladly | Atom |
| **Overall rating** | 4.8/5 | 4.3/5 |
| **Total Reviews** | 139 | 19 |
| **Starting Price** | - | US$1.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Gladly

- AI/Machine Learning
- Autoresponders
- Batch Communications
- Canned Responses
- Chat/Messaging
- Chatbot
- Computer Telephony Integration
- Content Management
- Customisable Branding
- File Sharing
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Natural Language Processing
- Personalisation
- Reporting/Analytics
- Template Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

### Atom

- AI/Machine Learning
- Autoresponders
- Batch Communications
- Canned Responses
- Chat/Messaging
- Chatbot
- Content Management
- Customisable Branding
- File Sharing
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Natural Language Processing
- Personalisation
- Reporting/Analytics
- Template Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Gladly Profile](https://www.softwareadvice.co.uk/software/168565/gladly)
- [View Atom Profile](https://www.softwareadvice.co.uk/software/246216/atom)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/168565/246216/gladly/vs/atom)

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