---
description: Compare Delighted vs Feedbackly regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Delighted vs Feedbackly Comparison
---

Breadcrumb: [Home](/) > [360 Degree Feedback Software](/directory/2081/360-degree-feedback/software) > [Delighted \<span\>vs\</span\> Feedbackly](https://www.softwareadvice.co.uk/compare/166708/270255/delighted/vs/tapin-feedback)

# Compare Delighted vs Feedbackly

Canonical: https://www.softwareadvice.co.uk/compare/166708/270255/delighted/vs/tapin-feedback

> Detailed comparison between Delighted and Feedbackly. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Delighted | Feedbackly |
| **Overall rating** | 4.8/5 | 4.2/5 |
| **Total Reviews** | 57 | 36 |
| **Starting Price** | US$134.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Delighted

- API
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Email Management
- Mobile Survey
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- SSL Security
- Segmentation
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Website Integration

### Feedbackly

- API
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Email Management
- Mobile Survey
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- SSL Security
- Segmentation
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Website Integration

## Links

- [View Delighted Profile](https://www.softwareadvice.co.uk/software/166708/delighted)
- [View Feedbackly Profile](https://www.softwareadvice.co.uk/software/270255/tapin-feedback)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/166708/270255/delighted/vs/tapin-feedback)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Delighted vs Feedbackly Comparison","description":"Compare Delighted vs Feedbackly regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/166708/270255/delighted/vs/tapin-feedback","about":[{"@id":"https://www.softwareadvice.co.uk/software/166708/delighted#software"},{"@id":"https://www.softwareadvice.co.uk/software/270255/tapin-feedback#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/166708/270255/delighted/vs/tapin-feedback#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/166708/270255/delighted/vs/tapin-feedback#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"Delighted","description":"Delighted is a cloud-based customer experience (CX) management solution designed to help small to large enterprises gather and analyze customer feedback by conducting surveys across multiple platforms. Users can evaluate customer satisfaction through Net Promoter Score (NPS), CSAT score, 5-star ratings, smileys and emoji reactions.\n\nEnable teams at every journey stage - from sales through support - to gather feedback via email, website, SMS text, in-app, and in-person kiosk. URL link surveys can be used in email signatures, chats, social media or printed materials. Schedule surveys and ensure verified delivery using DKIM, SPF and DMARC authentication methods.\n\nCustomers receive custom thank you messages after submission with next steps to close the loop. Real-time role-based dashboarding, pre-built reports, and AI-driven survey text analysis speed up feedback analysis, surfacing insights that require action.\n\nDelighted offers integration with third-party applications such as Intercom, Shopify, Slack, Klaviyo, Zendesk, Chatdesk and more. It comes with mobile applications for iOS and Android. It is available on yearly subscriptions with plans of all sizes, from free to enterprise. Support is provided via email, self-serve documentation, tutorial videos, and live consultation with a customer experience expert.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f9307ff4-3cbe-46b9-8806-f8bb7626398a.png","url":"https://www.softwareadvice.co.uk/software/166708/delighted","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/166708/delighted#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":57},"offers":{"price":"134","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"Feedbackly","description":"Feedbackly is an all-in-one CX tool that turns feedback into sales automatically through the entire customer journey. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the responses in our industry-leading dashboard and in customer journey specialized analytics tool.\n\nFeedbackly is the a CXM provider enabling Emotional Experience measurement. Furthermore,  it shows which emotions drive sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/68482492-502c-4e45-a908-19e0b689ffc9.png","url":"https://www.softwareadvice.co.uk/software/270255/tapin-feedback","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/270255/tapin-feedback#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":36},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"360 Degree Feedback Software","position":2,"item":"/directory/2081/360-degree-feedback/software","@type":"ListItem"},{"name":"Delighted vs Feedbackly","position":3,"item":"https://www.softwareadvice.co.uk/compare/166708/270255/delighted/vs/tapin-feedback","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/166708/270255/delighted/vs/tapin-feedback#breadcrumblist"}]}
</script>