---
description: Compare XCALLY vs Sobot Nexus regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: XCALLY vs Sobot Nexus Comparison
---

Breadcrumb: [Home](/) > [IVR Software](/directory/1572/ivr-system/software) > [XCALLY \<span\>vs\</span\> Sobot Nexus](https://www.softwareadvice.co.uk/compare/163156/524506/xcally/vs/Sobot)

# Compare XCALLY vs Sobot Nexus

Canonical: https://www.softwareadvice.co.uk/compare/163156/524506/xcally/vs/Sobot

> Detailed comparison between XCALLY and Sobot Nexus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | XCALLY | Sobot Nexus |
| **Overall rating** | 4.8/5 | 4.9/5 |
| **Total Reviews** | 130 | 118 |
| **Starting Price** | €29.00 | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### XCALLY

- API
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Surveys & Feedback

### Sobot Nexus

- API
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Surveys & Feedback

## Links

- [View XCALLY Profile](https://www.softwareadvice.co.uk/software/163156/xcally)
- [View Sobot Nexus Profile](https://www.softwareadvice.co.uk/software/524506/Sobot)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/163156/524506/xcally/vs/Sobot)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"XCALLY vs Sobot Nexus Comparison","description":"Compare XCALLY vs Sobot Nexus regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/163156/524506/xcally/vs/Sobot","about":[{"@id":"https://www.softwareadvice.co.uk/software/163156/xcally#software"},{"@id":"https://www.softwareadvice.co.uk/software/524506/Sobot#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/163156/524506/xcally/vs/Sobot#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/163156/524506/xcally/vs/Sobot#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"}},{"name":"XCALLY","description":"XCALLY is an on-premise and cloud-based contact center solution that handles multiple channels including voice, chat, SMS, email, fax and others. It caters to inbound, outbound and blended call centers of all sizes. Primary features are contact management, an autodialer, interactive voice response (IVR), real-time monitoring, analytics and reporting.\n\n\nOther features include agent softphone, customizable dashboards, automations, triggers, webchat, a predictive dialer, call recording and application programming interface (API). The agent softphone module allows users to manage their queues according to their skillset. Real-time monitoring provides a real-time view of agent performance and the ability to make changes in case of emergencies. Users can create customized dashboards and reports to suit their needs. It offers integration with Zendesk, Salesforce, Desk, Freshdesk, Sugar CRM, Twilio, Oracle and other applications.\n\n\nXCALLY is offered in a monthly or lifetime pricing options, which vary with concurrent users and IVR channels. It is available globally in 12 languages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7f35f39d-6d8e-4c3e-954a-3fcf0f947966.png","url":"https://www.softwareadvice.co.uk/software/163156/xcally","@id":"https://www.softwareadvice.co.uk/software/163156/xcally#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":130,"ratingValue":4.8},"offers":{"price":"29","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios"},{"name":"Sobot Nexus","description":"Sobot Nexus is an all-in-one customer service platform that helps businesses connect with customers across 10+ channels and build a unified customer context. Whether it's live chat with human agents, ticketing, call center, or WhatsApp API, Nexus brings communication and service data from every touchpoint together—so teams can collaborate more efficiently and customers enjoy a smoother experience.\n\nBuilt for an AI-first future, Nexus also empowers autonomous AI Agents to resolve issues before your team steps in—shortening response times, reducing service costs, and freeing human agents to focus on more complex, high-value customer needs.","image":"https://images.g2crowd.com/display-layer-screenshots/1322799/817b9c7c7f72bdb8196966ce206c1e6c3bc630f4015a01391a1ae0a8dda570c8.png","url":"https://www.softwareadvice.co.uk/software/524506/Sobot","@id":"https://www.softwareadvice.co.uk/software/524506/Sobot#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":118,"ratingValue":4.9},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@id":"https://www.softwareadvice.co.uk/compare/163156/524506/xcally/vs/Sobot#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/1572/ivr-system/software","@type":"ListItem"},{"name":"XCALLY vs Sobot Nexus","position":3,"item":"https://www.softwareadvice.co.uk/compare/163156/524506/xcally/vs/Sobot","@type":"ListItem"}]}]}
</script>
