---
description: Compare Mint Service Desk vs Desk Manager regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Mint Service Desk vs Desk Manager Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Mint Service Desk \<span\>vs\</span\> Desk Manager](https://www.softwareadvice.co.uk/compare/162247/310334/mint-service-desk/vs/desk-manager)

# Compare Mint Service Desk vs Desk Manager

Canonical: https://www.softwareadvice.co.uk/compare/162247/310334/mint-service-desk/vs/desk-manager

> Detailed comparison between Mint Service Desk and Desk Manager. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Mint Service Desk | Desk Manager |
| **Overall rating** | 4.8/5 | 4.8/5 |
| **Total Reviews** | 22 | 106 |
| **Starting Price** | US$5.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Videos |

## Key features

### Mint Service Desk

- API
- Activity Tracking
- Analytics
- Asset Tracking
- CMDB
- Chat/Messaging
- Contract/License Management
- Customer Database
- Customisable Branding
- Email Management
- Help Desk Management
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Real-Time Chat
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

### Desk Manager

- API
- Activity Tracking
- Analytics
- Asset Tracking
- CMDB
- Chat/Messaging
- Contract/License Management
- Customer Database
- Customisable Branding
- Email Management
- Help Desk Management
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Real-Time Chat
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Mint Service Desk Profile](https://www.softwareadvice.co.uk/software/162247/mint-service-desk)
- [View Desk Manager Profile](https://www.softwareadvice.co.uk/software/310334/desk-manager)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/162247/310334/mint-service-desk/vs/desk-manager)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Mint Service Desk vs Desk Manager Comparison","description":"Compare Mint Service Desk vs Desk Manager regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/162247/310334/mint-service-desk/vs/desk-manager","about":[{"@id":"https://www.softwareadvice.co.uk/software/162247/mint-service-desk#software"},{"@id":"https://www.softwareadvice.co.uk/software/310334/desk-manager#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/162247/310334/mint-service-desk/vs/desk-manager#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/162247/310334/mint-service-desk/vs/desk-manager#webpage","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB"},{"name":"Mint Service Desk","description":"Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information about resources with external and internal stakeholders. It enables organizations to register, monitor and manage incidents using task prioritization, categorization and escalation.\n\n\nMint Service Desk includes an asset management functionality, which allows managers to monitor status, location, user activities or attributes and analyze trends across hardware/software assets. It offers features such as ownership history, scan scheduling, notifications, ticket management, role-based permissions and more. Additionally, the change management module assists professionals with establishing procedures to handle change requests, send/receive approvals and view historical data to streamline operations across the pipeline.\n\n\nMint Service Desk’s configuration management database (CMDB) lets users store configuration information to gain visibility into contracts, users, licenses and assets usage via real-time data analysis. Pricing is available on request and support is extended via email, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/964b9595-b413-4545-a011-61e21d6d02a9.png","url":"https://www.softwareadvice.co.uk/software/162247/mint-service-desk","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/162247/mint-service-desk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":22},"offers":{"price":"5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"name":"Desk Manager","description":"Desk Manager is an enterprise service management (ESM) software that helps customer service businesses manage tickets, projects, expenses, customer satisfaction, gamification, Knowledge, communications, and more. Its ticket functionality allows teams to organize and interact with customer inquiries and project management simplifies project-related tasks. \n\nDesk Manager's expense tracking feature allows teams to control extra expenses incurred during their daily operations and customer satisfaction surveys can be customized with multiple-choice or open-ended responses to gather feedback. The built-in  knowledge management functionality lets users build a knowledge base for the organization. Through service level agreements (SLAs), teams can track response times and ensure high customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e4b9bc19-8c2e-413f-a0c0-0aedd4174ef2.png","url":"https://www.softwareadvice.co.uk/software/310334/desk-manager","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/310334/desk-manager#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":106},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/4160/help-desk/software","@type":"ListItem"},{"name":"Mint Service Desk vs Desk Manager","position":3,"item":"https://www.softwareadvice.co.uk/compare/162247/310334/mint-service-desk/vs/desk-manager","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/162247/310334/mint-service-desk/vs/desk-manager#breadcrumblist"}]}
</script>