---
description: Compare SysAid vs KACE Systems Management Appliance regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SysAid vs KACE Systems Management Appliance Comparison
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/1888/it-asset-management/software) > [SysAid \<span\>vs\</span\> KACE Systems Management Appliance](https://www.softwareadvice.co.uk/compare/158389/434631/sysaid-it-crm/vs/kace-sma)

# Compare SysAid vs KACE Systems Management Appliance

Canonical: https://www.softwareadvice.co.uk/compare/158389/434631/sysaid-it-crm/vs/kace-sma

> Detailed comparison between SysAid and KACE Systems Management Appliance. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SysAid | KACE Systems Management Appliance |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 519 | 3 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### SysAid

- Activity Tracking
- Alerts/Notifications
- Asset Tracking
- Compliance Management
- Configurable Workflow
- Customisable Templates
- Dashboard
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Issue Scheduling
- Localisation Automation
- Monitoring
- Patch Management
- Project Management
- Server Monitoring
- Service History
- Support Ticket Management

### KACE Systems Management Appliance

- Activity Tracking
- Alerts/Notifications
- Compliance Management
- Dashboard
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Patch Management
- Scheduling
- Server Monitoring

## Links

- [View SysAid Profile](https://www.softwareadvice.co.uk/software/158389/sysaid-it-crm)
- [View KACE Systems Management Appliance Profile](https://www.softwareadvice.co.uk/software/434631/kace-sma)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/158389/434631/sysaid-it-crm/vs/kace-sma)

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