---
description: Compare SurveyMonkey vs Featurebase regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SurveyMonkey vs Featurebase Comparison
---

Breadcrumb: [Home](/) > [NPS Software](/directory/4116/nps/software) > [SurveyMonkey \<span\>vs\</span\> Featurebase](https://www.softwareadvice.co.uk/compare/157864/395605/surveymonkey/vs/featurebase)

# Compare SurveyMonkey vs Featurebase

Canonical: https://www.softwareadvice.co.uk/compare/157864/395605/surveymonkey/vs/featurebase

> Detailed comparison between SurveyMonkey and Featurebase. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SurveyMonkey | Featurebase |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 10427 | 0 |
| **Starting Price** | US$30.00 | US$49.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### SurveyMonkey

- AI/Machine Learning
- Alerts/Notifications
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Complaint Monitoring
- Customer Experience Management
- Customer Segmentation
- Customisable Templates
- Email Management
- Feedback Management
- Monitoring
- Multi-Channel Communication
- NPS Survey Structure
- Performance Metrics
- Process/Workflow Automation
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Third-Party Integrations

### Featurebase

- AI/Machine Learning
- Alerts/Notifications
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Complaint Monitoring
- Customer Experience Management
- Customer Segmentation
- Email Management
- Feedback Management
- Multi-Channel Communication
- NPS Survey Structure
- Performance Metrics
- Process/Workflow Automation
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Third-Party Integrations

## Links

- [View SurveyMonkey Profile](https://www.softwareadvice.co.uk/software/157864/surveymonkey)
- [View Featurebase Profile](https://www.softwareadvice.co.uk/software/395605/featurebase)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/157864/395605/surveymonkey/vs/featurebase)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SurveyMonkey vs Featurebase Comparison","description":"Compare SurveyMonkey vs Featurebase regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/157864/395605/surveymonkey/vs/featurebase","about":[{"@id":"https://www.softwareadvice.co.uk/software/157864/surveymonkey#software"},{"@id":"https://www.softwareadvice.co.uk/software/395605/featurebase#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/157864/395605/surveymonkey/vs/featurebase#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/157864/395605/surveymonkey/vs/featurebase#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"SurveyMonkey","description":"SurveyMonkey is an AI-based platform designed for creating surveys and forms to collect feedback. It is used across industries such as technology, healthcare, and professional services, supporting roles in marketing, customer experience, human resources, and IT. Organizations use the platform to gather insights on employee engagement, customer satisfaction, market research, event feedback, and registration management.\n\nThe platform includes features to simplify survey creation and analysis. Users can create surveys using AI prompts or select from a variety of templates. A global research panel provides access to respondents in numerous countries, enabling targeted audience selection. Enterprise-grade security features are included to protect data.\n\nSurveyMonkey offers tools for analyzing survey responses, with AI capabilities that identify patterns and themes. It supports various survey types, including customer experience assessments, employee feedback forms, market research questionnaires, event feedback surveys, and registration forms with payment processing. The platform is available in multiple languages, supporting organizations with international operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/78c9e27f-3b41-46ef-89d2-d98222d04865.png","url":"https://www.softwareadvice.co.uk/software/157864/surveymonkey","@id":"https://www.softwareadvice.co.uk/software/157864/surveymonkey#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":10427},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Featurebase","description":"Featurebase is a cloud-based customer satisfaction solution that helps small businesses manage user feedback and product changelogs. The solution enables users to collect and prioritize feedback, which helps identify product opportunities, enabling startups to build the right features. Featurebase offers various features such as feedback portals, in-app widgets, email notifications, feature voting and public roadmaps. Additionally, it provides AI suggestions to eliminate duplicate feedback and integration with existing tools and workflows. Pricing is based on monthly or annual subscriptions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bb1a2d50-83b5-400a-8f6e-768b85395cf5.jpeg","url":"https://www.softwareadvice.co.uk/software/395605/featurebase","@id":"https://www.softwareadvice.co.uk/software/395605/featurebase#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.uk/compare/157864/395605/surveymonkey/vs/featurebase#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"NPS Software","position":2,"item":"/directory/4116/nps/software","@type":"ListItem"},{"name":"SurveyMonkey vs Featurebase","position":3,"item":"https://www.softwareadvice.co.uk/compare/157864/395605/surveymonkey/vs/featurebase","@type":"ListItem"}]}]}
</script>