---
description: Compare SurveyMonkey vs Chattermill regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SurveyMonkey vs Chattermill Comparison
---

Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/3397/employee-engagement/software) > [SurveyMonkey \<span\>vs\</span\> Chattermill](https://www.softwareadvice.co.uk/compare/157864/384200/surveymonkey/vs/customer-experience-analytics-platform)

# Compare SurveyMonkey vs Chattermill

Canonical: https://www.softwareadvice.co.uk/compare/157864/384200/surveymonkey/vs/customer-experience-analytics-platform

> Detailed comparison between SurveyMonkey and Chattermill. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SurveyMonkey | Chattermill |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 10455 | 25 |
| **Starting Price** | US$30.00 | - |
| **Free Trial** | No | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation, Videos |

## Key features

### SurveyMonkey

- AI/Machine Learning
- API
- Collaboration Tools
- Commenting/Notes
- Dashboard
- Data Analysis Tools
- Monitoring
- Performance Metrics
- Predictive Analytics
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Segmentation
- Single Sign On
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### Chattermill

- AI/Machine Learning
- API
- Collaboration Tools
- Commenting/Notes
- Dashboard
- Data Analysis Tools
- Monitoring
- Performance Metrics
- Predictive Analytics
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Segmentation
- Single Sign On
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View SurveyMonkey Profile](https://www.softwareadvice.co.uk/software/157864/surveymonkey)
- [View Chattermill Profile](https://www.softwareadvice.co.uk/software/384200/customer-experience-analytics-platform)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/157864/384200/surveymonkey/vs/customer-experience-analytics-platform)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SurveyMonkey vs Chattermill Comparison","description":"Compare SurveyMonkey vs Chattermill regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/157864/384200/surveymonkey/vs/customer-experience-analytics-platform","about":[{"@id":"https://www.softwareadvice.co.uk/software/157864/surveymonkey#software"},{"@id":"https://www.softwareadvice.co.uk/software/384200/customer-experience-analytics-platform#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/157864/384200/surveymonkey/vs/customer-experience-analytics-platform#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/157864/384200/surveymonkey/vs/customer-experience-analytics-platform#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"SurveyMonkey","description":"SurveyMonkey is an AI-based platform designed for creating surveys and forms to collect feedback. It is used across industries such as technology, healthcare, and professional services, supporting roles in marketing, customer experience, human resources, and IT. Organizations use the platform to gather insights on employee engagement, customer satisfaction, market research, event feedback, and registration management.\n\nThe platform includes features to simplify survey creation and analysis. Users can create surveys using AI prompts or select from a variety of templates. A global research panel provides access to respondents in numerous countries, enabling targeted audience selection. Enterprise-grade security features are included to protect data.\n\nSurveyMonkey offers tools for analyzing survey responses, with AI capabilities that identify patterns and themes. It supports various survey types, including customer experience assessments, employee feedback forms, market research questionnaires, event feedback surveys, and registration forms with payment processing. The platform is available in multiple languages, supporting organizations with international operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/78c9e27f-3b41-46ef-89d2-d98222d04865.png","url":"https://www.softwareadvice.co.uk/software/157864/surveymonkey","@id":"https://www.softwareadvice.co.uk/software/157864/surveymonkey#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":10455},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Chattermill","description":"The Chattermill Unified Customer Intelligence Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. \n\nChattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. \n\nThe world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&amp;M use Chattermill to transform their customer experiences and drive growth for their businesses. \n\nUnlike other tools, Chattermill connects all the dots in the customer journey to deliver insights that CX, Support, and Product leaders love.\nHere's why we're different:\n\nWe unify customer data across 50+ integrations.\n\nChattermill’s AI model was built specifically for CX.\n\nOur platform delivers actionable insights to help you make informed decisions.\n\nWe provide exceptional customer support and industry expertise when you need it. \n\nWe make CX a revenue-driving function for your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4bf32d78-3dac-4e72-baa9-a39cdb0c36f9.png","url":"https://www.softwareadvice.co.uk/software/384200/customer-experience-analytics-platform","@id":"https://www.softwareadvice.co.uk/software/384200/customer-experience-analytics-platform#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":25},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.co.uk/compare/157864/384200/surveymonkey/vs/customer-experience-analytics-platform#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Employee Engagement Software","position":2,"item":"/directory/3397/employee-engagement/software","@type":"ListItem"},{"name":"SurveyMonkey vs Chattermill","position":3,"item":"https://www.softwareadvice.co.uk/compare/157864/384200/surveymonkey/vs/customer-experience-analytics-platform","@type":"ListItem"}]}]}
</script>