---
description: Compare SurveyMonkey vs Zonka Feedback regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SurveyMonkey vs Zonka Feedback Comparison
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/4222/market-research/software) > [SurveyMonkey \<span\>vs\</span\> Zonka Feedback](https://www.softwareadvice.co.uk/compare/157864/165274/surveymonkey/vs/zonka-feedback)

# Compare SurveyMonkey vs Zonka Feedback

Canonical: https://www.softwareadvice.co.uk/compare/157864/165274/surveymonkey/vs/zonka-feedback

> Detailed comparison between SurveyMonkey and Zonka Feedback. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SurveyMonkey | Zonka Feedback |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 10513 | 68 |
| **Starting Price** | US$30.00 | US$199.00 |
| **Free Trial** | No | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### SurveyMonkey

- API
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Multi-Channel Communication
- NPS of Employees
- Performance Management
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Segmentation
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

### Zonka Feedback

- API
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Multi-Channel Communication
- NPS of Employees
- Performance Management
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Segmentation
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View SurveyMonkey Profile](https://www.softwareadvice.co.uk/software/157864/surveymonkey)
- [View Zonka Feedback Profile](https://www.softwareadvice.co.uk/software/165274/zonka-feedback)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/157864/165274/surveymonkey/vs/zonka-feedback)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SurveyMonkey vs Zonka Feedback Comparison","description":"Compare SurveyMonkey vs Zonka Feedback regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/157864/165274/surveymonkey/vs/zonka-feedback","about":[{"@id":"https://www.softwareadvice.co.uk/software/157864/surveymonkey#software"},{"@id":"https://www.softwareadvice.co.uk/software/165274/zonka-feedback#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/157864/165274/surveymonkey/vs/zonka-feedback#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/157864/165274/surveymonkey/vs/zonka-feedback#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"}},{"name":"SurveyMonkey","description":"SurveyMonkey is an AI-based platform designed for creating surveys and forms to collect feedback. It is used across industries such as technology, healthcare, and professional services, supporting roles in marketing, customer experience, human resources, and IT. Organizations use the platform to gather insights on employee engagement, customer satisfaction, market research, event feedback, and registration management.\n\nThe platform includes features to simplify survey creation and analysis. Users can create surveys using AI prompts or select from a variety of templates. A global research panel provides access to respondents in numerous countries, enabling targeted audience selection. Enterprise-grade security features are included to protect data.\n\nSurveyMonkey offers tools for analyzing survey responses, with AI capabilities that identify patterns and themes. It supports various survey types, including customer experience assessments, employee feedback forms, market research questionnaires, event feedback surveys, and registration forms with payment processing. The platform is available in multiple languages, supporting organizations with international operations.","image":"https://images.g2crowd.com/display-layer-screenshots/541/6a09ee240d1d3880c7a668ae754cad7a3f91b998a4a791d56ed7a9032996909f.webp","url":"https://www.softwareadvice.co.uk/software/157864/surveymonkey","@id":"https://www.softwareadvice.co.uk/software/157864/surveymonkey#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":10513,"ratingValue":4.6},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Zonka Feedback","description":"Zonka Feedback is an AI-powered customer feedback and experience management platform serving small businesses to large enterprises across industries such as retail, healthcare, hospitality, and SaaS. The software is deployed cloud-based, making it accessible from any device without installation. Zonka Feedback helps organizations collect feedback through surveys delivered via email, SMS, in-app, kiosk, and QR code channels. Core features include real-time response tracking, sentiment analysis, Net Promoter Score (NPS) measurement, Customer Satisfaction (CSAT) scoring, and automated follow-up workflows. Teams can use detailed analytics and reporting dashboards to spot trends and act on customer insights quickly. Integrations with popular CRM and helpdesk tools allow feedback data to flow into existing workflows. Support is available via email, live chat, and a knowledge base.","image":"https://images.g2crowd.com/display-layer-screenshots/29415/c14feba5305148b8776140baa2c887a82ac8f38fee89e7082d487c3d4f25b19e.png","url":"https://www.softwareadvice.co.uk/software/165274/zonka-feedback","@id":"https://www.softwareadvice.co.uk/software/165274/zonka-feedback#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":68,"ratingValue":4.8},"offers":{"price":"199","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.uk/compare/157864/165274/surveymonkey/vs/zonka-feedback#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Market Research Software","position":2,"item":"/directory/4222/market-research/software","@type":"ListItem"},{"name":"SurveyMonkey vs Zonka Feedback","position":3,"item":"https://www.softwareadvice.co.uk/compare/157864/165274/surveymonkey/vs/zonka-feedback","@type":"ListItem"}]}]}
</script>