---
description: Compare Tidio vs Customerly regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Tidio vs Customerly Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Tidio \<span\>vs\</span\> Customerly](https://www.softwareadvice.co.uk/compare/157633/367881/tidio-chat/vs/customerly)

# Compare Tidio vs Customerly

Canonical: https://www.softwareadvice.co.uk/compare/157633/367881/tidio-chat/vs/customerly

> Detailed comparison between Tidio and Customerly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Tidio | Customerly |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 590 | 70 |
| **Starting Price** | US$0.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep) |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Tidio

- API
- Activity Tracking
- CRM
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Multi-Channel Communication
- Query Suggestions
- Real-Time Data
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Website Integration

### Customerly

- API
- Activity Tracking
- CRM
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Multi-Channel Communication
- Query Suggestions
- Real-Time Data
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Website Integration

## Links

- [View Tidio Profile](https://www.softwareadvice.co.uk/software/157633/tidio-chat)
- [View Customerly Profile](https://www.softwareadvice.co.uk/software/367881/customerly)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/157633/367881/tidio-chat/vs/customerly)

-----

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