---
description: Compare Viber vs SmartCOMM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Viber vs SmartCOMM Comparison
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Viber \<span\>vs\</span\> SmartCOMM](https://www.softwareadvice.co.uk/compare/146449/307806/viber/vs/smartcomm)

# Compare Viber vs SmartCOMM

Canonical: https://www.softwareadvice.co.uk/compare/146449/307806/viber/vs/smartcomm

> Detailed comparison between Viber and SmartCOMM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Viber | SmartCOMM |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 4058 | 1 |
| **Starting Price** | - | US$35,000.00 |
| **Free Trial** | - | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Chat | Email/Help Desk, Phone Support, 24/7 (Live rep) |
| **Training** | Not Offered | In Person, Documentation |

## Key features

### Viber

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- Interaction Tracking
- Interactive Content
- Live Chat
- Multi-Channel Communication
- On-Demand Communications
- Personalisation
- Reporting/Analytics
- Video Support

### SmartCOMM

- Batch Communications
- Compliance Management
- Content Management
- Interactive Content
- Multi-Channel Communication
- On-Demand Communications
- Personalisation
- SMS Messaging
- Template Management

## Links

- [View Viber Profile](https://www.softwareadvice.co.uk/software/146449/viber)
- [View SmartCOMM Profile](https://www.softwareadvice.co.uk/software/307806/smartcomm)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/146449/307806/viber/vs/smartcomm)

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