---
description: Compare Viber vs Prokeep regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Viber vs Prokeep Comparison
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Viber \<span\>vs\</span\> Prokeep](https://www.softwareadvice.co.uk/compare/146449/264486/viber/vs/prokeep)

# Compare Viber vs Prokeep

Canonical: https://www.softwareadvice.co.uk/compare/146449/264486/viber/vs/prokeep

> Detailed comparison between Viber and Prokeep. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Viber | Prokeep |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 4058 | 2 |
| **Starting Price** | - | - |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Not Offered | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Viber

- API
- Chat/Messaging
- Communication Management
- Customer History
- Interactive Content
- Live Chat
- Multi-Channel Communication
- Reporting/Analytics
- Video Support

### Prokeep

- API
- Activity Tracking
- CRM
- Communication Management
- Customer Database
- Customer History
- Customisable Branding
- Customisable Templates
- Email Management
- Engagement Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics

## Links

- [View Viber Profile](https://www.softwareadvice.co.uk/software/146449/viber)
- [View Prokeep Profile](https://www.softwareadvice.co.uk/software/264486/prokeep)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/146449/264486/viber/vs/prokeep)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Viber vs Prokeep Comparison","description":"Compare Viber vs Prokeep regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/146449/264486/viber/vs/prokeep","about":[{"@id":"https://www.softwareadvice.co.uk/software/146449/viber#software"},{"@id":"https://www.softwareadvice.co.uk/software/264486/prokeep#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/146449/264486/viber/vs/prokeep#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/146449/264486/viber/vs/prokeep#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"Viber","description":"Viber is a web and mobile-based communication solution, which enables businesses of all sizes to connect with clients and run promotional campaigns via one-to-one chats, video calls and text messages.\n\n\nThe application lets professionals run advertisements, convert leads and process payments. Brands can use Viber community feature to manage and interact with multiple members simultaneously, publish links to invite new users, control admin or member privileges and customize the community's image or description. Administrators can also add or remove community members and delete posted messages. It also allows marketing teams to enhance audience engagement and brand awareness using its sticker content functionality. \n\n\nViber lets businesses integrate with third-party applications via API. It comes with mobile applications for iOS and Android. Support is extended via documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/aa0fcd9a-c581-4223-b9c6-610c55aa2625.png","url":"https://www.softwareadvice.co.uk/software/146449/viber","@id":"https://www.softwareadvice.co.uk/software/146449/viber#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":4058},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Prokeep","description":"Prokeep grows relationships and business by turning communication into commerce; adding sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automation. \n\nProkeep is purpose-built for and by distributors to connect and empower teams to work smarter, save time, build stronger relationships, and make more money.\n\nBENEFITS:\n\nDrive More Sales\nStreamline your sales process with a centralized\nworkspace for customer ordering. With Prokeep, your\nteam is able to manage customer text messages,\nemails, faxes, and payments all from an easy-to-use\nweb app. Plus, with various integrations and a built-in\nCRM, you’ll be able to engage with your customers\nfaster, more frequently, and with more data —\nempowering your team to make bigger sales more often.\n\nImprove Customer Experience\nMeet your customers where they like to communicate\nwith consistent and fast response times. With built-in\ntexting automation and broadcast messages, you can\nkeep your customers up-to-date on inventory,\npromotions, and order status. Build stronger customer\nrelationships by speeding up the ordering process with\ntext-in ordering and text-to-pay.\n\nIncrease Productivity &amp; Accountability\nEmpower your team with a better view of customer data\nand a more efficent way to communicate and take\norders. With a shared team inbox and records of every\nconversation, responding to customers is faster and\neasier than ever and no conversation lives in a silo —\neliminating miscommunication and missed sales\nopportunities.\n\nStreamline Operations\nConsolidate communication through integrations with\nleading distributor ERPs and other third party apps.\nKeep customers informed with automated text message\nalerts. And unlock customer insights with a built-in CRM.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dcf5c962-f5d0-4dc7-9b34-d26b7b386cbc.png","url":"https://www.softwareadvice.co.uk/software/264486/prokeep","@id":"https://www.softwareadvice.co.uk/software/264486/prokeep#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.uk/compare/146449/264486/viber/vs/prokeep#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/4742/customer-communications-mngt/software","@type":"ListItem"},{"name":"Viber vs Prokeep","position":3,"item":"https://www.softwareadvice.co.uk/compare/146449/264486/viber/vs/prokeep","@type":"ListItem"}]}]}
</script>
