---
description: Compare Lyssna vs UserTesting regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Lyssna vs UserTesting Comparison
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/4222/market-research/software) > [Lyssna \<span\>vs\</span\> UserTesting](https://www.softwareadvice.co.uk/compare/144529/336417/usabilityhub/vs/usertesting)

# Compare Lyssna vs UserTesting

Canonical: https://www.softwareadvice.co.uk/compare/144529/336417/usabilityhub/vs/usertesting

> Detailed comparison between Lyssna and UserTesting. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Lyssna | UserTesting |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 86 | 130 |
| **Starting Price** | US$0.00 | US$250.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Lyssna

- A/B Testing
- Audience Targeting
- Customer Experience Management
- Customer Segmentation
- Email Reminders
- Feedback Management
- For Mobile
- For Websites
- Geotargeting
- Performance Metrics
- Real-Time Analytics
- Reporting/Analytics
- Screen Activity Recording
- Surveys & Feedback
- Tagging
- Unmoderated Testing
- Usability Testing
- User Research Analysis
- Video Support
- Visual Analytics

### UserTesting

- A/B Testing
- Audience Targeting
- Customer Experience Management
- Customer Segmentation
- Email Reminders
- Feedback Management
- For Mobile
- For Websites
- Geotargeting
- Performance Metrics
- Real-Time Analytics
- Reporting/Analytics
- Screen Activity Recording
- Surveys & Feedback
- Tagging
- Unmoderated Testing
- Usability Testing
- User Research Analysis
- Video Support
- Visual Analytics

## Links

- [View Lyssna Profile](https://www.softwareadvice.co.uk/software/144529/usabilityhub)
- [View UserTesting Profile](https://www.softwareadvice.co.uk/software/336417/usertesting)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/144529/336417/usabilityhub/vs/usertesting)

-----

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