Conversational Cloud vs Genesys Cloud CX Comparison

Conversational Cloud

LivePerson's Conversational Cloud offers live chat and messaging on a variety of digital channels including messaging directly on your business’s... Learn more

Target size

Genesys Cloud CX

Genesys Cloud CX™ cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so you have... Learn more

Target size

Conversational Cloud

Overall rating

4.4
(39 reviews)

Features rating

Value for Money
4.2
Features
4.3
Ease of Use
4.3
Customer Support
4.2
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Genesys Cloud CX

Overall rating

4.4
(228 reviews)

Features rating

Value for Money
4.1
Features
4.3
Ease of Use
4.4
Customer Support
4.0
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Conversational Cloud
  • Free Version
  • Free Trial
Genesys Cloud CX
Not provided by vendor
  • Free Version
  • Free Trial
Conversational Cloud
  • Cloud-based
  • On-premise
Genesys Cloud CX
  • Cloud-based
  • On-premise
Conversational Cloud
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Genesys Cloud CX
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat