---
description: Compare IdeaScale vs Issuetrak regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: IdeaScale vs Issuetrak Comparison
---

Breadcrumb: [Home](/) > [Innovation Management Tools](/directory/4164/innovation/software) > [IdeaScale \<span\>vs\</span\> Issuetrak](https://www.softwareadvice.co.uk/compare/138187/318585/ideascale/vs/issuetrak)

# Compare IdeaScale vs Issuetrak

Canonical: https://www.softwareadvice.co.uk/compare/138187/318585/ideascale/vs/issuetrak

> Detailed comparison between IdeaScale and Issuetrak. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | IdeaScale | Issuetrak |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 28 | 205 |
| **Starting Price** | US$4,999.00 | US$876.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### IdeaScale

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Approval Workflow
- Change Management
- Change Planning
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Configurable Workflow
- Customisable Reports
- Feedback Management
- Prioritisation
- Reporting & Statistics
- Single Sign On
- Status Tracking
- Third-Party Integrations
- User Management
- Workflow Management

### Issuetrak

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Approval Workflow
- Change Management
- Change Planning
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Configurable Workflow
- Customisable Reports
- Feedback Management
- Prioritisation
- Reporting & Statistics
- Single Sign On
- Status Tracking
- Third-Party Integrations
- User Management
- Workflow Management

## Links

- [View IdeaScale Profile](https://www.softwareadvice.co.uk/software/138187/ideascale)
- [View Issuetrak Profile](https://www.softwareadvice.co.uk/software/318585/issuetrak)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/138187/318585/ideascale/vs/issuetrak)

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