---
description: Compare Hotjar vs Gainsight PX regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Hotjar vs Gainsight PX Comparison
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Hotjar \<span\>vs\</span\> Gainsight PX](https://www.softwareadvice.co.uk/compare/136486/240474/hotjar/vs/gainsight-px)

# Compare Hotjar vs Gainsight PX

Canonical: https://www.softwareadvice.co.uk/compare/136486/240474/hotjar/vs/gainsight-px

> Detailed comparison between Hotjar and Gainsight PX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | Gainsight PX |
| **Overall rating** | 4.6/5 | 4.0/5 |
| **Total Reviews** | 539 | 7 |
| **Starting Price** | US$39.00 | US$500.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### Hotjar

- A/B Testing
- API
- Access Controls/Permissions
- Activity Tracking
- Audience Targeting
- Customisable Templates
- Data Analysis Tools
- Engagement Tracking
- For Websites
- Mobile Survey
- Monitoring
- Multi-Channel Distribution
- Real-Time Analytics
- Reporting/Analytics
- Site Intercept Survey
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Visitor Tracking

### Gainsight PX

- A/B Testing
- API
- Access Controls/Permissions
- Activity Tracking
- Audience Targeting
- Customisable Templates
- Data Analysis Tools
- Engagement Tracking
- For Websites
- Mobile Survey
- Monitoring
- Multi-Channel Distribution
- Real-Time Analytics
- Reporting/Analytics
- Site Intercept Survey
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Visitor Tracking

## Links

- [View Hotjar Profile](https://www.softwareadvice.co.uk/software/136486/hotjar)
- [View Gainsight PX Profile](https://www.softwareadvice.co.uk/software/240474/gainsight-px)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/136486/240474/hotjar/vs/gainsight-px)

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