---
description: Compare Hotjar vs Lyssna regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Hotjar vs Lyssna Comparison
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/4619/customer-retention/software) > [Hotjar \<span\>vs\</span\> Lyssna](https://www.softwareadvice.co.uk/compare/136486/144529/hotjar/vs/usabilityhub)

# Compare Hotjar vs Lyssna

Canonical: https://www.softwareadvice.co.uk/compare/136486/144529/hotjar/vs/usabilityhub

> Detailed comparison between Hotjar and Lyssna. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | Lyssna |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 539 | 86 |
| **Starting Price** | US$39.00 | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### Hotjar

- A/B Testing
- Access Controls/Permissions
- Commenting/Notes
- Conversion Rate Optimisation
- Customisable Branding
- Customisable Templates
- For Websites
- Heatmaps
- Multi-Channel Distribution
- Performance Metrics
- Real-Time Analytics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Statistical Analysis
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Video Support
- Visual Analytics

### Lyssna

- A/B Testing
- Access Controls/Permissions
- Commenting/Notes
- Conversion Rate Optimisation
- Customisable Branding
- Customisable Templates
- For Websites
- Heatmaps
- Multi-Channel Distribution
- Performance Metrics
- Real-Time Analytics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Statistical Analysis
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Video Support
- Visual Analytics

## Links

- [View Hotjar Profile](https://www.softwareadvice.co.uk/software/136486/hotjar)
- [View Lyssna Profile](https://www.softwareadvice.co.uk/software/144529/usabilityhub)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/136486/144529/hotjar/vs/usabilityhub)

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